Well kept grounds,friendly and helpful staff,good meals

Room clean

La habitación impecable, el personal muy atento , los servicios buena condiciones

Friendly staff and excellent breakfast buffet.

Excelente servicio

Todo el personal siempre es muy amable, todo muy limpio, la comida muy rica, se los recomiendo ampliamente, vale totalmente la pena!!

Mejorar el desayuno

Cinco días pidiendo cambio de colchón o base. Ignorados. 4 días para que nos pudieran abastecer de crema. Cuna entregada 11 pm. Dos lesiones leves sin protocolo de actuación picadura por abeja y picadura por erizo. Solo una noche de cena porque no contaban con servicio de niñeras ni continuidad en el restaurante familiar. Es la tercera vez que visitábamos el resort esta ovación mucho que desear

Small ants inside the room.

This place is beautiful, no elevators but they have golf carts that can take you to wherever you need. The staff was wonderful! and the rooms were very pretty and clean!

Muy buena atención por el personal y las instalaciones muy cómodas.

So good And friendly only de taco beach area The lady not polite not good

He llegado varias ocasiones al hotel, tienen buen servicio y la comida no está mal aunque muuuy limitada no cambia jamás el menú, el bufete y de los restaurantes! Otra cosa les URGE limpieza profunda a las habitaciones de vd es q la mugre sale por todos lados! El servicio es excelente

todo súper bonito y limpio y el personal muy amable. El hotel divino

Las Hadas by Brisas exceeded all our expectatuons. Beautiful property and lovely staff. The Mexican street fair was amazing!! The beach and water were a highlight. I highly recomend this property.

Ray who checked us in was excellent, spoke very good English and very helpful. I had a problem with my water and the next day it was sorted and I was moved to a larger room with hot water. The hotel has charm and dated elegance, it’s quirky things just don’t quite work properly but I quite liked that. I had fabulous black out blinds in my living room and bedroom but sadly the kitchen area had nothing which meant there was a lot of light coming in from that. I am very sensitive to light. I did try to cover it with a towel but it just didn’t work. The food is good enough. I would suggest B & B but New Years Eve was great as was a Mexican themed event last night. Staff are very friendly but very few speak English which for me was not a problem. I would go back again but not all inclusive. As a solo traveller I was also charged the same price as my 2 friends who shared a room on an all inclusive basis which was not good as I don’t drink alcohol either so it made it very expensive for me.

Beautiful property

Todos los servicios son excelentes, la atmósfera tiene un toque de misticismo.

Todo estuvo excelente !

Habitaciones viejas, televisores viejos no pantallas .