O hotel atendeu perfeitamente às nossas necessidades para uma estadia de apenas 3 dias. No entanto, tivemos um problema logo na chegada. Apesar de eu ter reservado um quarto standard de casal com 17 m², como anunciado e mostrado nas fotos, fomos acomodados em um quarto minúsculo, com a cama encostada na parede, apenas uma mesa de cabeceira e banheiro minusculo. Ao solicitar a troca de quarto, o recepcionista Max foi bastante grosseiro e informou que a mudança só poderia ser feita no dia seguinte. Insisti que gostaria de trocar ainda naquele dia, e ele elevou o tom de voz, chegando a gritar comigo. Antes disso, eu presenciei o mesmo comportamento dele com um casal oriental que estava na minha frente. Se tiverem a infelicidade de serem atendidos por ele, que normalmente trabalha no período da tarde, recomendo manter uma postura firme. Ele eleva o tom de voz durante o atendimento, dando a impressão de tentar intimidar os hóspedes quando questionam alguma situação. No meu caso, quando mantive uma postura firme, segura e rebati no mesmo tom, sem perder a educação, ele recuou e resolveu o problema. Ninguém deveria precisar passar por esse tipo de desgaste para ter respeitado aquilo que foi contratado. Fora esse episódio, a estadia foi confortavel. O café da manhã é simples e igual todos os dias: croissant, pãozinho, geleia, queijo e salame, além de café, suco e iogurte. Para uma hospedagem curta, ok, mas para quem pretende ficar muitos dias, o cardápio pode se tornar repetitivo.

Very convenient!

Buongiorno La mia esperienza con hotel panada e stata terribile ed indimenticabile per fatto che abbiamo trovato una cimice del letto sul cuscino della signora che ha soggiornato insieme a me per una notte in camera 339. Il giorno seguente anche io anche lei sul tronco e arti abbiamo notato moltissime punture. Con il referto medico della ASL di Genova e della foto abbiamo fatto presente al Hotel la nostra situazione. Non abbiamo ricevuto nessuna risposta positiva. Non ci rimane che denunciare la struttura per scarsa igiene

Bon rapport qualité prix et très bien situé

Aparentemente estava limpo … porém … estou internada agora em Roma porque peguei Ácaro do hotel … dormi apenas 1 noite lá e foi suficiente para pegar ácaro. O nosso quarto não tinha energia … ficava disparando a caixa de eletricidade , o recepcionista colocou para funcionar … porém … mesmo aparentemente isso funcionando , fomos acordados pela camareira entrando em nosso quarto porque segundo ela , não estava aparecendo lá fora que estávamos no quarto! Isso mesmo! Não bastava nada disso e não dormimos ! O bar que há no hotel , o rapaz que trabalha lá foi super agressivo ao nos obrigar a dar gorjeta

Nice old place just a few meters from San Marco square. Not the most comfy bed but for some nights you can survive

Hotel bom, café da manhã padrão europeu, quarto muito bom e banheiro também. O problema foi o local do quarto, a entrada era por outro hotel, que dava acesso ao hotel. Estranho, mas era isso mesmo. Nosso quarto ficava no pior local. Subimos duas escadas depois um elevador e depois mais 2 escadas. Como só estava eu e meu filho, foi tranquilo. Mas não é o que esperávamos.

Clean bathroom, good decent breakfast- not luxury but not too poor. The best is its location to the San Marco plaza. Only one minute walk.

This place is hellacious!They have no secure area for luggage storage so you just leave it in the lobby and pray that it’s there when you return.The Air conditioning in our room was horrible and barely worked.we sweated inside almost as much we did outside.The room had one tiny exchange for the whole room and little cold air came out of it.Our room was filthy and showed throughout including the bathroom which had pubic hairs on the floor. The shower was a hand shower that was broken so it would spray horizontally when turned on. Room has not been remodeled since probably the hotel was originally built. The rude staff won’t even acknowledge us at the front desk because they truly hate Americans or they hate their jobs. I found Bed bug stains on the wall by the bed which really has me concerned.I found a bed bug in the bed in the morning which freaked me out. Mattresses are spring mattresses and extremely old. The only light that worked was the chandelier and it had 3 burned out bulbs. Speaking of electrical, the switches were hanging out of the wall which had me worried that the place was going to burn down while we slept. We had only one outlet in the entire room to use for phone charging etcThat one outlet was in the bathroom. The internet signal was so poor , that we had constant interruptions and had to go to Starbucks to plan the next leg of our trip. The TV would cut out every 2 minutes as well. No aplology issued by Front Desk. Worst Hotel in Venice / world !

I would strongly advise against staying at this hotel. Our experience was unacceptable from start to finish. The first room we were assigned had bed bugs. After reporting the issue, we were moved to another room, only to discover that it also had bed bugs. Instead of resolving the problem, the hotel left us with no safe or comfortable place to stay. To make matters worse, the hallways and rooms smelled heavily of bug spray, which made it obvious this was not an isolated issue. The staff was largely unhelpful throughout the process. We were promised a refund because of the circumstances, but despite multiple follow-ups, it has still not been processed. Communication after our stay has been poor, and no one has taken responsibility for resolving the situation. Finding bed bugs once is bad enough. Being moved into a second room with the same problem, dealing with the overwhelming smell of pesticides, and then having to chase a promised refund has made this one of the worst hotel experiences I’ve ever had. I would not recommend this property to anyone.

My family had a terrible night at this hotel. The air conditioning did not work and we got bitten by bed bugs! My daughter woke up with more than 20 bites.

Fin plassering i San Marco kvarteret, kort gangvei til mye. Avvisende front desk, og vær forberedt på et vintage rom og hotell. God opplevelse

Café da manhã simples. Ar não funciona

La colazione è scasra, ho chiesto di poter avere delle uova e mi hanno detto che non le servivano .

Great location. The 1 person room is too small to keep a suitcase open but otherwise was functional.

They sent us to a room overlooking San Marco plaza and with a spectacular view of the Basilica. Breakfast was a real mess time. All guests were trying to get something and all the set up was installed in a small room and the options were limited. Air conditioning was okay in the bedroom. However, in the hall and stairs it wasn’t and that made it hardest by the time you arrived at your bedroom you were all sweaty.

Muy céntrico y limpio, algún bichito de humedad, pero es venecia

They give us another hotel in face without concerg and we refuse it dirty and bad after they give us in the hotel panda not our room another bad room for twin bed very smell bad we afraid to sleep inside staying Eyes open. Next day 6 am left And I Blair Expedia to offer this hotel sorry for us

Bed bug problem is unfortunately true. Will be disputing this with my bank if they do not cooperate after providing video footage of a live bug.

Die Unterkunft lag weit weg in einem Nebengebäude, nicht gut erreichbar. Es gab mehrmals Stromausfall, die erst nach längerer Zeit behoben wurden. Das Frühstück war ein liebloses Büffet mit Massenfütterung. Die Hilfsbereitschaft der Mitarbeiter musste deutlich eingefordert werden, keine Freundlichkeit.