Personale preparato e molto gentile, colazione ottima come anche la posizione

Super

Abbiamo trascorso il fine settimana in questo hotel, che regala una vista mozzafiato su Palermo. La struttura è molto curata, il personale estremamente gentile e sempre disponibile. Le addette alle camere prestano grande attenzione a ogni dettaglio, offrendo agli ospiti un soggiorno davvero confortevole. Merita una menzione anche il ristorante, assolutamente da provare. Un luogo in cui tornare con piacere.

Quarto e equipe muito bons

The staff was kind but the room was a bit dirty.

Comfortable room. Nice view.

Bra

Los servicios

There was a roach in our bathroom

The hotel was very bland, and definitely not worth the room rate

The room was clean but outdated

Die Anlage ist grundsätzlich sehr sauber und gut. Leider ist alles ein wenig in die Jahre gekommen und eine sanfte Sanierung würde das Hotel entsprechend aufwerten. Der Saal wo das Frühstück und Essen stattfindet ist fürchterlich laut, man will sich nur die nötige Zeit aufhalten.

O quarto não tem espaço adequado para as malas do casal serem colocadas. Uma ficou dentro do armário e as outras no chão. Limpeza do banheiro não foi boa.

Fantastic hotel, great staff , great pool , great stay !!

There were multiple issues at this property. Lack of towels, the quality control is not good. We paid for a room with a balcony with table and chairs. We got the balcony but not the chairs. The sofa was stained and ripped. Close to a 2 star. A real disappointment for the price that we paid (500€ plus) per night.

Ok

Sehr nettes Personal

The hotel is situated on the promenade in Palermo. The hotel provided the usual facilities in the rooms - our room had a view of the promenade - there are plenty of different Italian restaurants in the locality - you’re spoilt for choice. The staff at the hotel are helpful (particularly the Reception Staff). The swimming pool area is well maintained and staffed. We thoroughly enjoyed our stay.

Gutes Hotel nach Fährüberfahrt von Genua. Kommen immer gerne wieder.

Good location for historical centre, waterfront and botanical gardens. Hotel itself was clean. The general service was just a little below the standard you would expect from a hotel costing what it did to stay there. Coffee machines did not work at breakfast, which was average. Staff were generally pleasant but some seemed dismissive. There were not enough around the bar/pool and at breakfast. Had to wait for tables to be cleared and cleaned.