It said complimentary breakfast, but there was with charge. The bedsheets had residual hair from prior tenants & little dirt marks. Beds were sorta comfortable but with springs. It has a nice view, 20 something floors and quick elevators

I tried to cancel my reservation the same day it was booked due a wrong date

No más comentarios. Excelente lugar

Overall pretty good but we did have an issue with the AC

The room was clean … but doors have a lot of finger prints and smudges not clean or sanitized as well all the furniture and a mirror full of prints Grand Hotel is not what it used to be a couple of years ago

Excellent service

Hotel was very nice, clean and great customer service

The room was nice, clean, and well maintained. A comfortable place to relax.

Hotel viejo, pero centrico

Me gusto esta muy limpio y buena atención

Staff was great and check in and check out was smooth. The room ceiling could use some work and there was a noise all night in the corridor, maybe the air filtration or air conditioner. The phone in the room was broken. Had to use cellphone to order room service. But overall it was an average experience. But the staff were great.

Check in time was supposed to be 3:00pm they had us waiting after 3pm to check in But Umberto was nice enough to check us in after he saw how frustrated I was already

Was ok except no hot water. Tried to shower at night and in the morning and only cold water. Also they take a deposit at check in but the room service wants money at the room. I dont know what incidental the deposit is for.

Wonderful

La habitación super comoda amplia siempre muy limpio Tanto el personal y su excelente trato Gran ambiente

Friendly staff

All good

Everything was great

Awesome city view from the pool!

Friendly staff