It was cheap.

Parking and AC, was great

Good

5 star hotel.. in india. Cheap layoff, 10 inch low quality spring matress with no pads, cheap blankets.. wait 20 minutes for hot water to warm up. General design is cheap. Building exterior, terrible.

Its a low-cost hotel (by Calgary standards). You get what you pay for. Basically, lower your expectations, you are saving money!

The room i had didn't have a security lock latch and the window was not sealed all the way. It was also very dirty. They did give me another room when I was concerned about my security because I couldn't lock my room. Overall I won't say there again

The room condition was poor.

Unprofessional renovations Our room had dust buddies in several corners . No towel racks. Spills on furniture . No dishes, no utensils, no kitchen towels, . In what was supposedly an upgraded room . Horrible Pillows . Towels were not fresh . No Kleenex. Kitchenette sink was un clean . Fridge had collapsing shelves . Toiletries were stale. Windows were bolted shut. No wifi . Telephone was filthy .

Poor service, dirty place

It was warmer in the room and window only opened about an inch and the “AC” was not cold. It did not really make the room cool. I would have called downstairs if it was hotter than yesterday outside.

I was disappointed with my stay. The room looked worn out and outdated, and the TV seemed like it hadn't been upgraded in years. The space was very small, making it feel uncomfortable. For the price, I expected something more modern and better organized.

The bed was very comfy, had a great sleep.

No hot water, just barely luke warm. Bed was hard, could feel springs. Restaurant very unsuitable. The hotel would be compared to a shoddy motel. Would not return

They were very understanding

Its not bad

It was modern and clean and a good price

Amazing and staff are friendly and helpful! Definitely would recommend my friend’s and family to stay in the emerald hotel

Lots of room. Clean. Good air conditioning. Quiet. Near airport. Helpful staff. Parking on-site. Great restaurant on-site. Mildly sketchy part of town. No towl racks (but a couple of towl hooks).

Clean rooms. Great for basic traveling

Cool