I hated the hotel outdated rooms, hair in my tub when I checked in, the sheets on bed wasn't clean. The hotel really need a makeover it smells old and the entire hotel is very old looking. I travel three to four times a year, I have booked Hampton Inn all over the world. This hotel was the worst, never staying at the hotel ever again. I wish I could get my money back.

The staff was excellent. The hotel area was excellent. Breakfast was average. The hotel itself, however, was not on the level. Literally. The floor in the bathroom slanted up, except the toilet slanted back. My bathroom door would not stay open on its own and had to be pulled open with a trashcan. A drawer in the nightstand beside the bed was possessed and would open every time you closed it. Most likely because the floor is slanted forward. In the pool area, there was an odd rise in the floor, where the hot tub had once been. The pool was over chlorinated. All in all, I would give my stay three stars.

This property needs a little revamping Just a little old but it’s ok

Breakfast. Staff was very nice and accommodating

My family and I enjoyed the stay.

Staff very nice. Our AC froze up and when it thawed it made the carpet saturated with water. Shower head leaked terribly, screens outside of our window was cut like someone tried to break in. Staff was genuinely accommodating but out of there control on a late Saturday night. The hotel was outdated and needed lots of TLC. I wouldn’t say it was dirty just old. I would not stay there again or recommend it. $125 a night was overpriced.

The woman at the desk was absolutely amazing. She was very nice and made sure we were taken care of. We had to switch rooms immediately due to a thermostat malfunction. The 2nd rooms air conditioner soaked the floor. The tv screen was smurf blue making it hard to watch anything. The breakfast was sub par..... warm milk, crunchy omletes. Warm dirty indoor pool that felt more like a sauna. But the lady at the front desk deserves a raise for being so amazing to us.

Good stay

Staff at the front desk and at the breakfast area were exceptional.

Staff was friendly and efficient. I had read previous reviews about the property being out dated which didn’t bother me much so I was expecting it. I rented 2 rooms, one was fine the other smelled like old sweat. Again already saw reviews about this complaint. Nothing some febreeze and room fresheners couldn’t fix. The stay was great for what we needed, everyone was friendly and my kids felt safe. That was the important part

Great stay

Quiet in spite of proximity to freeway. Lots of dining and shopping nearby.

VERY GOOD

I like how clean it was and there was an actual person working at the front desk.

N

Absolutely perfect. Wonderful service, very fast check in. Great size room with very clean and super comfortable bed and bathroom. Can't wait to stay here again.

Great service by employees but hotel definitely needs a facelift. Bathrooms very dated with obvious wear and tear. Odd smell in rooms. Just very outdated.

I really liked how nice the staff was. They also had a great breakfast. Easy to make reservations and check in and out was fast and easy The thing I didnt like was the bathroom smelled like sewer. It wouldnt go away. Also the pool was closed all the time.

Estaban was so gracious and welcoming.