MariaJose
2,0
/10
Đánh giá cách đây 14 tuần
Expedia Group verified review
Bobo's Hotel -charged me 197.00 X2. in a penalty fees for 2 rooms after we booked with the Expedia app, and immediately changed the date to the current date. So a 217.00 room plus 197.00 x 2 - We paid over 900.00 for one night for 2 rooms. I requested a refund through EXPEDIA- who said it was the Hotel that charged this amount. EXPEDIA - did not help, they are incapable of helping. They make it their mission not to refund or let you speak with anyone with the authority to help. BOBO's simply doesn't respond. While Expedia's one line is "that's the hotels Policy" A complete failure on both Bob's Hotel and Expedia.
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