Clean, comfortable, attractive, great setting, friendly staff

Spa was small Lack of toiletries in the room, no hair conditioner Bath plug did not fit correctly Food not prepared well, undercooked beef, replaced with more the same

This is not a new hotel, but stay was good

Food was incredible and the spa area was lovely.

Amazing food, great staff and the location is perfect

Lake vueing was very beautiful wen weather let us see once clear amazing view

C’est dommage, l’hôtel est beau, la vue est à coupé de souffle et la chambre était grande. Mais les fournitures sont trop vieille, la salle de bain délabré, la chaise d’eau ne fonctionne pas. Les parties communes sont usées, il faut changer les moquettes, il y a des insectes mort partout, dans la chambre et le restaurant, ce nést pas ce qu’on attend d’un hôtel 4 étoiles. Personne a l’accueil quand on est arrivé, on nous envoie au Spa pour l’ascenseur, personne pour nous renseigner. Décevant pour le prix. Par contre le petit déjeuner est merveilleux !

This place relies on the view! Which is truly incredible, from the room; restaurant; spa. But it is such a shame that the wonder ends there. I can only speak of the lake side view room we had, it was very small, struggled to find place for the both of us, a suitcase and a bag. The bathroom was underwhelming. Service at the restaurant was poor, drinks forgotten, food orders taken wrong, at times the waiters/waitresses just lack finesse. We waited over 40mins for breakfast on our first morning, again the saving grace is the view keeps your attention. Was underwhelmed by the food itself. Spa treatment rooms looked nice from what i could see but the thermal suite was abit run down, other guests just walking in with shoes on, there where guests walking outside the spa windows, not a place you could truly relax in, and not worth the price. Its a crying shame, such an incredible setting, beautiful building with an awe inspiring view, let down by almost everything else. It was "okay" for 2 nights but just wished it was amazing :(

Outstanding place to stay for scenery and walks. The food was amazing and staff were really polite and helpful. It was a shame, there was no pool there is a great opportunity for an infinity pool. For some reason the hotel was plagued with fly's this was off putting especially at meal times.

Stoning hotel, fantastic place for relaxing. Thank you for all.

The bed was fine. The food was disappointing, great menu but the food was over-cooked and seemed as though it had been sitting under a hot lamp for too long.

Great dinner

Beautiful plave, views, staff, food Room was nice snd spacious Overall lovely stsy

A little disappointed that there was no available spa services available. Make sure you book in advance of your stay or you will be disappointed

Lovely location with very helpful staff

Lovely location,Very peaceful

What can i say absolutely stunning picturesque location, freindly staff high standard of cleanliness, food was beautiful. This beautiful tudor style building was perfect stay. Some may say dated i say in keeping with the style of the building beds was extremely comfortable and spacious in a well lay out and perfectly equipped room. A hidden gem cant wait to return. I have stayed in many ultra modern spa hotel 4 * plus and the service and food havent been good. This hotel out done them all well done to all the staff in the reception, Spa, restaurant and the tavern. You made us very welcome

Location and rooms fantastic, staff again fantastic, food was good but a bit limited and slightly cold I e breakfast and the service in the evening was dreadfully slow

Very enjoyable weekend break in wonderful setting

Lovely stay after 2nd welsh lockdown, nice breakfast with view of the lake