Very clean and we felt very safe

The room was was large and clean. Although advertised breakfast was not offered. Outside of building could use some work, and windows definitely could be cleaned. Hallway had a musty odor but the rooms were okay. Solid value for the price.

The outside of this hotel might not look like much but the rooms inside are surprisingly nice- especially for the price!! The bed was very comfortable and everything looked updated/modernized! My only complaint is that there was some light stains on the bedding- but I’d attribute that to regular aging/wear&tear and not cleanliness. Highly recommend staying here if you are looking for a nice affordable stay in the New Haven area!

Pretty rough hotel. Not suitable for a family.

Other than the room AC being louder than I'd prefer, all was fine for resting my head.

Hotel was gone for what I needed it for. However in the 4 day stay they never made the beds or changed the sheets. Plus they need to get better towels. They were terrible. I could not dry pff after my shower. Tell them go to Costco and buy new ones. They were so thin and small it was ridiculous.

The deluxe rooms are nice, big, and comfy

Room has cigarette smell kind of dingy towels were stained thankfully it was “cheap” and I am only staying for one night

Ok

The stay was rather pleasant and comfortable.

take this property off your platform for options. Unsafe, dirty and chose to sleep in my car rather than stay there.

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Everything was ok except for that there wasn't a security lock for the inside of room 211. There also a visible space in the door from the outside giving me concerns about the security of that door. Otherwise the experience was quite pleasant.

Excellent value

I'd like the parking and they have wash machines. Did not like outdated TV no smart apps.

The stay was sub-par in every way, even in cleanliness. The room was huge which was nice and it did have a small fridge and microwave. But the TV didn’t have any apps and had very few channels. The sheets and towels were clean but the overall feel was not of super clean like usually in a hotel room. I think hotel guests were staying on the 2nd floor (no elevator so if you have a wheelchair or can’t do stairs this is NOT the place for you) and I think the bottom part of the place was for those with homeless vouchers. We will not be staying there again.

The room was ok, seemed clean and neat. We really liked the Shampoo and Soap, since it seemed organic/healthy. The Hallway smelled terrible, there was definitely a strong cigarette smell in there. We tried to hold our breaths while going in and out, and up and down the stairs every time we left our room. About half of the cars parked there looked like they lived at the motel. This place should not be called an Inn or Suite, as that's deceiving. It's a yucky motel. and I paid about $109 in total for it. Had I known, I wouldn't have paid more than $75 for the place. The Clerk/manager was ok. There was no continental breakfast - all the food dispensers, including coffee machine, were out of order.

No hot water. People next door stayed up all night talking loudly heard wvery word. The do not disturb sign was on the outdoor handle. I stepped out side for a minute to get something out of my car and the clean crew was in my room and could understand what they were saying I pointed to the sign and they couldnt read it as unfortunately I don’t think they spoke English. Very unsettling as I had my purse out and my laptop sitting on the bed.

No complaints