The room and lobby were clean. The room was very small with the king size bed as was the bathroom. The pool area wasn’t as clean as we’d hoped. But overall was a decent stay.

We didnt even stay in tje hotel! They kicked us out and never gave me my refund! Rcmp had to pick us up for nothing! They grabbed the wrong people

Airconditioner is so loud. Elevator was so tight. Properly is really old and needs renovation. Breakfast does not have hot serve, and crowded not much option to choose. Room was filthy hair all over the bed and bathrool

Clean room, friendly staff, hot tub jets were not working

Good location

First day we ordered food and the fridge wasnt very cold. We told staff but someone never came to look at it. Everytime my son used the bathroom in the pool area, he slightly got electrocuted. Told staff I don't think they believed him. Definately got what we paid for and needs to be updated and cleaned up. Definitely some quick landlord type fixes.

It's really terrible customer service and am not have this hotel on my next trip and will advice my friends.

The check in process was easy and quick. Staff were friendly and helpful. The free breakfast was not a highlight. It was dry cereal, cold eggs, toast and bagels(toaster only toasted one side) and a waffle maker. Bacon or sausage or even hash browns would have been a good addition. The room was very small and very crowded and hard to move around to get to any of the food.

They charge you for early check-in despite the fact that the person is a senior. Seniors over 70 also do not have credit cards and no where is it stated. They refused to check him in until a credit card was provided. And I am here wondering, if I was not with him as his daughter, would they have left him stranded?

Back entrance key entry not working.

Smelly rugs and out dated.

We're very this appointed on our stay at this hotel.

Pictures were deceiving, rooms are old and it shows. Rooms had a smell to them (urine, cigarettes & kitty litter) Staff were friendly. If you’re only crashing a night or two I’d say it’s ok for the price.

It was good

Breakfast room was cluttered; too many tables set up and the food offered was limited to pickled eggs, toast, yogurt or fruit if you got there in time. Check in staff was not friendly (though the staff the next morning was!) Alarming amount of inebriated people hanging around the entrance, lobby and hallways (including at 8am).

Place is decent. You have of all walks of life. Front desk staff are prompt and amazing.

Be careful of the price. Breakfast oatmeal, toast, juice machine was always broke, no alternative. There is no night cleaning staff, my son had an accident on toilet, no one to help, we cleaned it ourselves. Pool was good and we did use the hottub

First, I will never stay here again. When we checked in, there was a large vomit-like stain in front of the door; clearly, the hall had not been cleaned. When we got into our room, the duvet had a huge blood/mold stain on it. Went to the front desk and asked for housekeeping to, at a minimum, change the duvet. They said they would be up right away to change it. 30 minutes later I had to go back down to the front desk and ask again; 20 minutes after that a maintenance guy came to the door with a new duvet and just handed it to us, then left. The next day I spoke with the housekeeping manager who spent a lot of time blaming her staff and trying to explain that some staff were better than others, etc. etc. I asked her if she would ever put a duvet in that condition on her own bed, and she was very adamant that she would not, but basically dismissed us with more talk about her staff. The following day I asked to speak with the general manager. I found him at the front desk, and he asked me 'how I was feeling today?" I responded, "I'm not all that happy " his response. YOU WEREN'T HAPPY YOUR LAST STAY, either. I had never complained about the hotel in our previous stays, and starting that way was rude and dismissive. I asked him to review the notes that were left for him (which he said he hadn't seen) and get back to me. He never did, and later that day, when we went out for the evening, he was in the lobby and said nothing to me as I walked by but did look right at me.

The front desk staff were lovely, but the hotel itself is very dated. Everything feels old and tired. The beds are not good, springs in places sunken in others, the pillows are cheap and worn. The slide was fun but definitely showing its age, the pool is pretty small and gets over crowded fast in the evenings. The included breakfast was basic, cereal toast and the waffles being the highlight but the breakfast room was rather sad. They converted 2 hotel rooms into what is suppose to be a breakfast room for the whole hotel so its crowded all the time. We booked it last minute and rooms were has to find in the city at the time but we would not go back. Our room showed signs of being broken into at one point as well.

I definitely would NOT recommend this hotel. You can spend a little more for much better with a similar location. The hallways and outside of the building had homeless people walking around. There was a yellow jam smeared on the elevator wall for over 2 days. Breakfast has little options, with only bagels, toast, and waffles. Was not well kept on the exterior or interior. The only good thing about this place was the helpful and efficient front desk staff.