The two women at the front desk (one checked me in at night, the other checked me out in the morning) were both very nice, knew what they were doing, and very happy to offer recommendations of places to eat! The room was renovated and clean while the furniture was a bit worn. The hallway was a mess because it's being renovated. There were small bits of sheetrock, paint scrapings, etc. all over the floor. This should be disclosed during the reservation process.