I had reserved and paid for a room.
When I got there their credit card reader wouldn't read my card.
They don't have an option to insert the card or use RFID. I only had one card with me, so I had to go find a bank to get cash.
This has never happened to me before. I use this card every day at every store I go to.
I paid the $150 in cash.
When I checked out they wouldn't give my deposit back.
No discussion. They said they smelled cigarette smoke. Just wouldn't give it back.
I assume the rude clerk at the desk just pocketed the cash.