It was good for our stay

Everything about this hotel was great. I would recommend that breakfast be available until 10 am. Not 9 am some people on vacation like to sleep in late.

The abandoned Joe's Crabshack nextdoor is an eyesore and is attracting homeless people.

Property was in a nice, hidden location. Stayed one night due to home A/C being out. It was great and the front desk worker (Black man) was VERY professional, welcoming, and polite. He should host front desk etiquette for ALL Hyatts.

Clean. Friendly

The room was for the most part clean , comfortable, and spacious. Two things I did not like about the room was 1. the lack of streaming service and I couldn’t cast to the tv. Cable television is antiquated. The front desk staff who checked me in was nice. 2. I didn’t notice until the next morning that my linens were dirty so make sure you check before hopping in the bed. The location is convenient to my favorite places to visit when I’m in Memphis. Overall great value for the price.

The bed was very comfortable. The rooms were clean. The breakfast was plentiful and delicious. The pool was lovely.

It's a nice hotel.

Location was awesome .. improving accessibility to essentials

I loved the fast check-in. The room was very clean!

Great breakfast!

Good property and stay, was clean and quiet

Breakfast was not well replenished. There was no other option for other religion to eat.

From the rooms, to the public lobby, to the staff, everything was exceptional! Free breakfast was great, had a vast variety of options. Rooms, pool, hallways, lobby, outside, etc. were clean and well kept. Stayed in 2 connected rooms in which front lobby staff helped us get! We hadn’t realized the rooms weren’t together, and without us needing to ask the employee took it open their-self to offer that as an option. We accepted and thanked them for it!

Nice property but in an odd location at the back of a big box shopping plaza and next to a derelict restaurant. Hotel had one Tesla destination charger and a non Tesla charger. Great to plug in and charge but the charger was a little janky. Room was nice but slightly dated with a crack in the sink.

Everything was good until I found a live bed bug. I put it in a napkin yo shoe the gentleman at the desk. He quickly gave me another room on a different floor. I’m hoping it was just in that room since no one else in my party had any issues and the other room they put me in was good. I stay at this hotel every time I’m in town and have never had an issue

Our stay was awesome. When we arrive, we arrived seven hours early. I walked in and asked so we could check in early and a manager looked it up and said no problem. We have two rooms available. That made our stay very enjoyable. We were able to start our vacation soon. We took off and enjoyed the sites of Memphis. My kids got to swim in a swimming pool. My grandkids had an awesome time. I would recommend Hyatt lotta places to see a lot of places to go. A lot of stuff was close.

Clean,

We stayed at this hotel twice in the same week and found everything to be first rate. If we are ever in Memphis again this is where we will stay. The closeness to the Wolfchase Galleria was also a plus. The mall and places to dine are great.

This is a great property! It is located in a good area next to a new shopping center, however there is also buildings around that have been long abandoned that might attract unsafe activity. However, there are also lots of security cameras all around. The hotel itself is new and very clean. They also have a great breakfast selection included in your hotel stay!