8,2
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Từ 977 đánh giá
Vệ sinh

8,4

Tiện nghi phòng

8,2

Dịch vụ và Tiện ích

8,6

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Đánh giá của du khách DoubleTree by Hilton Somerset Hotel and Conference Center

Số lượng đánh giá trên mỗi trang
20
40
Đánh giá hàng đầu
Janelle
icon-Giải trí cùng Bạn bè
Giải trí cùng Bạn bè
2,0
/10
Đánh giá cách đây 13 tuần

Expedia Group verified review

I originally booked for 2 rooms and when I went to check in, they only had 1 room reserved/registered for me. I reached out to Travelocity because the front desk who checked me in said they would be the one to refund me. Travelocity reached out to the hotel that informed them there was a second room reserved for me and they don’t know why the front desk worker at the time didn’t check me in for both/couldn’t find the second one. Needless to say I would NOT book through Travelocity again or recommend this hotel. The run around to refunded is crazy especially when I’m not at fault.
Đọc thêm
Tanya
icon-Giải trí
Giải trí
10,0
/10
Đánh giá cách đây 13 tuần

Expedia Group verified review

Hotel was nice. The front desk agent was very polite. Clean, quite just a lovely stay.
Seinam
icon-Kinh doanh và Giải trí Kỳ nghỉ gia đình
Kinh doanh và Giải trí Kỳ nghỉ gia đình
10,0
/10
Đánh giá cách đây 13 tuần

Expedia Group verified review

Great hotel
Danny
icon- cùng Bạn đời
cùng Bạn đời
8,0
/10
Đánh giá cách đây 14 tuần

Expedia Group verified review

Good location, great breakfast, staff friendly and helpful.
Claudia
icon-Giải trí Kỳ nghỉ gia đình
Giải trí Kỳ nghỉ gia đình
10,0
/10
Đánh giá cách đây 15 tuần

Expedia Group verified review

Clean and friendly staff
nicholas
6,0
/10
Đánh giá cách đây 16 tuần

Expedia Group verified review

Furniture is old
Jean J.
10,0
/10
Đánh giá cách đây 17 tuần

Expedia Group verified review

I think they were doing mulching around the hotel. The smell was really bad when we arrived.
Stephanie
icon-Giải trí Kỳ nghỉ gia đình
Giải trí Kỳ nghỉ gia đình
6,0
/10
Đánh giá cách đây 18 tuần

Expedia Group verified review

We didn’t have a shower that drained, no refrigerator (we were told that we would have to switch rooms if we wanted one)
Wilma
icon-Công tác cùng Bạn đời
Công tác cùng Bạn đời
6,0
/10
Đánh giá cách đây 18 tuần

Expedia Group verified review

Air conditioning sound like is start braking up
Verified traveler
icon-Công tác
Công tác
2,0
/10
Đánh giá cách đây 19 tuần

Hotels.com verified review

Hotel room was dirty, hot tub was broken and the indoor pool area had no heat.
Jacqui
icon-Giải trí Kỳ nghỉ gia đình
Giải trí Kỳ nghỉ gia đình
4,0
/10
Đánh giá cách đây 20 tuần

Expedia Group verified review

The hot tub was broken and pool area was clearly under renovation/update and water was very cold. Some rooms had refrigerator and some did not. When booking reservation, breakfast said it was included on site. To find out it was not included if you book through expedia. Staff was very rude when bringing concerns to them. This facility is poorly advertised. If you are staying with family or for a child sporting event, I would highly suggest booking at another hotel in the area.
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bryan
icon-Giải trí Kỳ nghỉ gia đình
Giải trí Kỳ nghỉ gia đình
2,0
/10
Đánh giá cách đây 20 tuần

Expedia Group verified review

This property is very disappointing. As a Hilton I expected a lot more. The only good thing I can say is the beds were clean. My room didn’t have a fridge even though others did. I asked at the desk if I could get one and just got a response “no”. The pool and jacuzzi were broken and I stayed for a soccer tournament and we booked this location to have that amenity and I believe the pool/jacuzzi have been broken for months. Only 2 elevators worked for 6 floors. The rooms need to be updated and management needs to work with staff to help accommodate guests. I will not be staying at a Hilton property again.
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Jaclyn
icon-Kinh doanh và Giải trí Kỳ nghỉ gia đình
Kinh doanh và Giải trí Kỳ nghỉ gia đình
2,0
/10
Đánh giá cách đây 20 tuần

Expedia Group verified review

Very misleading on site, booking and at check in. Online booking showed that we had free breakfast included and then they get you at check out it didn’t display free breakfast so when we got to the hotel they said it wasn’t included. I explained that it said free breakfast in the itemized booking but not on the confirmation. The front desk clerk was rude and not helpful especially because I shared how many of the amenities advertised were clearly false. The pool is dirty, the hot tub is broken and we saw a disgusting bug in our room. I took a picture of it too. This place isn’t worth your stay and needs some major repairs, costumer service work and care. There are plenty of other hotels I would recommend you avoid this place as they don’t even take care of their incompetency.
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Amonda
icon-Giải trí
Giải trí
10,0
/10
Đánh giá cách đây 21 tuần

Expedia Group verified review

Easy check in, continental breakfast was great, shower (hot water) excellent.
Lela
10,0
/10
Đánh giá cách đây 23 tuần

Expedia Group verified review

Clean, quiet, indoor pool, exercise room. Friendly and knowledgeable staff.
ERIC
6,0
/10
Đánh giá cách đây 25 tuần

Hotels.com verified review

Nothing fancy there. A decent 20+ y hold US type hotel with outdated room/room deco and equipment. AC very noisy. Also a lot of noise from the highway which is only a few yards away
Jimi
6,0
/10
Đánh giá cách đây 26 tuần

Expedia Group verified review

Overall it was ok
Michele
icon-Bạn bè và Gia đình
Bạn bè và Gia đình
10,0
/10
Đánh giá cách đây 26 tuần

Hotels.com verified review

The hotel is very clean and nice with lots of space to hang out. I enjoyed the gym and the restaurant breakfast. The room was very comfortable.
Robert
icon-Giải trí Kỳ nghỉ gia đình
Giải trí Kỳ nghỉ gia đình
10,0
/10
Đánh giá cách đây 27 tuần

Expedia Group verified review

Very pleasant staff and atmosphere.
Bernard
icon-Giải trí
Giải trí
8,0
/10
Đánh giá cách đây 29 tuần

Expedia Group verified review

convient
Số lượng đánh giá trên mỗi trang
20
40