Hello, as a regular customer stating at this hotel I found at this time I wasn’t issued what I needed for my reasons in stated when I booked this hotel, due my partner suffers with depression & anxiety, the room I picked on the picture showing 2 big windows with city views, but this time it wasn’t accommodated to my partner’s needs, I even rang the hotel to make sure that it was the right room I will be staying, and I was assured it was.
My stats are always addressed but this time I was quite disappointed.