Everything was excellent from check in to check no absolutely no issues

Very disappointed in the booking procedure. We were in Sudbury to attend a meeting. Not being able to book our rooms directly created a significant amount of difficulty. The number we were given to call gave an extremely high quote, so I checked other prices and chose Expedia, and booked 3 rooms. When we arrived, I was informed that there was only one room booked, but by some miracle they found another room on a different floor. Another member, not knowing that I had booked a room for her, called the number on your business card and was quoted and charged one hundred dollars more. When informed that I had booked the rooms, she immediately called to cancel her room and was told it was cancelled. She arrives at the hotel and imformed that she has two rooms booked and can not cancel them. She did not receive a confirmation number, and was hung up on when she called a second time to cancel. We travel to Sudbury often and stayed various hotels, and had no problems. I would not recommend your hotel.

Was a bit out of the way, but the recommendation for supper at a facility near by made staying at this location well worth while.

Very good just be careful if your booking on Expedia you book the right location. There are two of them.

Greta Staff, Nice room, good breakfast

Felt safe, good selection for breakfast, clean room

we had only a short one-day stay. it was comfortable. had a particularly good sleep. the only thing that was a bit problematic was the heating system... but we did manage to work it out.

Yes room was clean, breakfast was good and parking was safe

Clean room, comfortable bed, friendly staff and healthy breakfast and ample parking and well lighted area.

Room was clean, quite adequate. Staff friendly. Breakfast was decent.

Nice rooms and friendly staff - if you want housekeeping, you have to request it.

Room was not cleaned properly which led me to leave a day earlier than expected. Found a dead bug stuck on my towel and a used tissue behind the toilet.

good

Would definitely recommend

Breakfast menu was ok. Parking was ok. My partner and I have been frequent quests here at comfort inn east in sudbury. we have come almost 2 days at a time weekly. we got into an accidnet at their property due to a high snowbank. we have been coming into sudbury for medical treatment. we requested a ground floor. we have been getting ground floor as my partner sustained a fractured lumbar #1 on an accident in Feb 16, 2026.. He cannot do stairs. we were put on the second floor when we requested a main floor. Never again will I go with Expedia. Never, unless this is looked into and an apology or an nights stay is given. Never again, Expedia. Never!!!!!

Parking was a total mess. Poorly plowed parking lot and at 9:30pm I could not find parking. Hotel was ok but old and tired in some respects. Poor lighting , noisy heater unit , found dust bunnies and a sock under the bed . I expected more the nightly rate. Breakfast was interesting where there was no milk for cereal (was told by staff in a short and snappy response) “Ran out of Milk” This was at 8:20am I was ok. I will just have an orange juice and get on my way. it turns out the Orange Juice Despenser was out of OJ as well. Only apple juice .

Great place and rooms were well kept

No cleaned the room our entire stay. Thursday to Sunday

Always good

Room was clean stepin shower was an added bonus.