Inattentive staff and front desk staff not willing to accommodate us with simple things ruined the experience.

Nice welcome and very friendly team

Hotel bem localizado, com quartos espaçosos, limpos e confortáveis. A equipe do hotel é muito atenciosa. As instalações são bem cuidadas e mantidas, além de ser muito silencioso. Está perto de bons restaurantes, metrô e atrações da cidade.

It was ok

We enjoyed our stay, particularly the attentive service and the high quality of our room. Regarding breakfast, while the local selection was impressive, there is room for improvement in informing guests about holiday service changes. Providing me with a regular Friday schedule when I specifically asked about Good Friday hours caused us to misplan our excursion. Ensuring staff are consistently updated on holiday hours would greatly enhance the guest experience.

El hotel está bien ubicado, tiene buenas vías de acceso y limpio, el desayuno es variado. En razón a nuestro vuelo llegamos a las 6am y nos informaron que el early check-in tendría un costo de U$15 por hora, cifra que nos pareció un tanto exagerada, no hubo oferta de otras opciones.

Nice and clean :)

Localização muito boa. Quarto limpo e espaçoso. Equipe de funcionários atenciosos e educados. Bom café da manhã, embora tenha sido o mesmo cardápio em todos os dias da hospedagem.

Nice hotel and friendly staff. I would come back.

On a quiet side street, well located between two metro stations and within walking distance of many attractions. Excellent breakfast buffet.

Buena habitación y la ubicación perfecta

Excelente localização, o bairro é ótimo com muitas opções para comer. Os quartos da lateral tem vista da cordilheira que é linda. O café da manhã muito bom, a academia é completa e tem equipamentos novos. É necessário deixar o aviso na porta para limpeza. A recepção muito atenciosa. Foi uma estadia agradável, recomendo este hotel.

Loved our stay at NH Santiago! The hotel in centrally located and very close to public transit . The rooms are very spacious and clean. Buffet was assorted with various foods. The only drawback was that the hotel did not have a pool although listing states it has one. It has a Jacuzzi instead which needs to be reserved but is private. Would definitely recommend.

Nice and clean room.

Close to everything. Highly recommend.

La habitación que tome tenía un excelente tamaño, con sala separada. El desayuno muy bueno. El personal dispuesto ayudar

I only stayed for one night but well worth the money. Had a nice spacious room and close to everything by either uber or metro

Outstanding hotel

Everything was perfect, very good standard similar like in Europe…

The staff were helpfull. Location was great and the rooms were clean.