You first need to embrace that you are staying on a historical artifact. It will not be your 5 star hotel experience. But cabins are comfortable and clean. The Art Deco lounge is very special.

I booked there for the experience, to learn the history of the past,after celebrating my 68th birthday at Chumash casino resort . Parking is $39 , fridge was $15 if you requested it in your room. No coffee maker for hot water in the room . Only two outlets available for the fridge, phone , small tv and bathroom . There were beach chairs in my cabinets to hang my pant and sweater . The port holes x 2 facing the city view were dirty . Paintings were peeling. I will not come back to stay but only for events . Not worth it .

The Queen Mary is a floating museum. Staying on this ship is more than staying at any hotel. Everywhere you walk, you see the past. Beautiful pictures of her history are impossible to miss. The staff is incredibly helpful and friendly. Ensure you walk to every exhibit. Great experience/

If you want the ability to control your room temperature, I would suggest booking an exterior room. That way you can open the porthole to allow cooler air in.

Love it

The property is an old build so please keep that in mind when booking. It is a bit rustic and has some wear. While clean there were some spots I was surprised to see some of the areas overlooked. Staff was great and unique atmosphere but the energy felt a bit off. Cool bar setting and shops inside the property and out. Easy shuttle from Long Beach. Was an interesting visit. Would recommend at least once and convenient if you’re going on a cruise the next morning.

Clean room | Staff | Access to Port | Business-friendly

Staff was Awesome...

The room was clean. The staff was very helpful. The amenities there were good overall excellent experience.

It was a very fun place to stay

Yes, the bed was comfortable, staff driendly

I think the Queen Mary is a true treasure, so my overall stay is great. One particular staff member, I didn’t catch his name, he worked on the bridge deck, and then in the museum side the next day, he was spectacular with his knowledge and willingness to share. (He used to work with the USS New Jersey).

Super friendly staff every visit. Great location.. good food, drinks, and entertainment.

Had a hotels.com gift card (debit card), they would not accept it. The room just felt neglected. Not a veey good experience. Room was freezingcold.

Good experience

Me gustó todo!

Eclectic but worth it.

It is a very old ship so don't expect luxury. Great location near all Long Beach has to offer.

The ship is a floating piece of history. Well maintained and worth both the self-guided and guided tours. FYI, the food at the onboard restaurants is very, very good.

Room was very clean and the staff is fabulous, friendly and very helpful