Xếp hạng và đánh giá tổng thể Hyatt Place Greenville/Haywood

We were there for the week as my mother was in Hospice, and then back with family for the funeral. The woman who works nights ( I forget her name ) was wonderful and helped us out tremendously. I really appreciate her additional effort.

A charge for early check in, the ac very noisy needs to be service never shut off ran continuously, mild in shower

Great stay

Upon check-out, I was disheartened by the lack of professionalism and courtesy shown by the front desk manager. As my key cards were collected, there was no greeting, inquiry about my stay, or expression of appreciation. Instead, I was met with a curt, “What’s the room number?” followed by, “The $50 will be put back on your card in 5–7 days.” This interaction felt transactional and dismissive, and it left a poor final impression of your establishment. When I booked my stay, I paid an additional amount for a high-rise room with a city view. Instead, I was placed on the third floor near the elevator, which significantly detracted from the experience. The “city view” was virtually nonexistent—limited by an obstructive balcony structure—and the location near the elevator resulted in excessive noise and constant disruption. Throughout my stay, the noise level on the third floor was unacceptable. Doors were slamming, guests were laughing and shouting in the hallways, and there was even someone yelling inside the elevator as it passed by my floor. I asked the front desk staff about the situation, only to be told—rather irritably—that they were the manager and had just arrived. While they mentioned the possibility of moving rooms, I returned after breakfast and was unable to locate the staff member to follow up. There appeared to be little interest or empathy regarding my concerns. I can' add the rest, but my room AC was very loud and people on the floor were extremely loud.

We had a 5 night stay booked, but we canceled it! From the entry to the elevator up to the room, everything was dirty. The bathroom was so small you had to step into the shower to open the bathroom door. The bathroom sink was out in the bedroom area…very odd, no privacy! The room smelt, the bed made a squeaky spring sounds. Definitely time for Hyatt to gut and remodel! I wouldn’t let my kids take their shoes off even in the room. It was so dirty!

No complain

Nice for the price and area

The hotel was very nice. My only complaint, as with so many other hotels, is that their bathtub floor is very slippery. They had 1 grab bar, but it wasn’t in the correct place. It was near the shower head. It should be placed in the middle of the side wall.

The hotel was clean and had nice upgrades. The staff needs to do a better job with greeting customers and helping with task.

Everything was clean and comfortable. Great amenities and location.

Great Service

It was fine but there was trash on the floors through out the hallways and elevators and our fridge didn’t work in our room.

The soap in the downstairs public men’s room was empty for multiple days

The place was clean and the staff were friendly

Great for Family

I like the 12:00 pm checkout.

Great place

I have stayed at this hotel numerous times when I visit the Greenville area, but we will most likely find another place to stay next time. One elevator was broken and the other one made terrible noises. The lobby was unkempt and overall the hotel was unclean including the common areas and hallways. The room was okay but just seemed outdated.

Room Fridge not working/not cooling Reported it to front desk who stated that they were sending maintenance the next day and would reward me Hyatt points for the inconvenience (no one/nothing done as promised) Only one elevator working for 3 night stay Served cantaloupe that was bitter/not fresh

When I checked in it took the front desk receptionist took