Staff very attentive, room very clean, hotel seems to have everything. I would stay here again.

Clean room, lovely, friendly and helpful staff, especially on reception. Good position with nice view of Nile.

Beautiful location and helpful staff

Yes room was spotlessly clean and staff were excellent but nearby guests were extremely loud even around 10 pm

Bell'hotel, peccato per il personale poco capace. Siamo arrivati da Cairo ed eravamo stanchi. Arriviamo in Reception e ci dicono di aspettare 10 minuti per la stanza che la stavano pulendo. Accettabile. Quei 10 minuti si sono trasformati quasi in 1 ora e mezza, tra scuse improbabili e menzogne. Il personale diceva: 10 minuti, poi 15, poi 20, poi una ragazza dello staff andò a controllare la situazione e al suo ritorno si nascondeva in reception per evitarci. Quando queste cose accadono, come minimo si offre un drink di cortesia o una cena, o uno sconto su una cena e invece niente di tutto ciò. Il giorno dopo mentre eravamo lì a cenare sempre la stessa ragazza si avvicina al mio amico e gli dice: Posso offrirti una Coca Cola? E lui le fa: No grazie, preferirei una birra. E lei fa: Scusa non posso offrirti per una birra. Quando si sta nel torto, solitamente si cerca di recuperare la situazione, non che si fa i selettivi sul drink per farsi perdonare per l'incapacità e la mancanza di professionalità e invece, niente di tutto ciò. Staff da cambiare totalmente. Le camere invece molto belle.

Great room we were upgraded and had lovely view balcony . Hotel will be even better once building work on sun terrace new restaurant is completed. Very friendly staff and all at reasonable prices

Great location with balcony views of the Nile.

Staff was very courteous and helpful. Good breakfast, clean rooms. The view was beautiful and the shaker was awesome!

An elegant hotel with comfortable rooms and beds. Staff are friendly and service is good. A 10 minute walk will bring you to the river side cornice which is relatively newly revamped.and a further 19 minutes will bring you to the Luxor Temple.

Staff was great and rooms were clean!!!

Great staff

Fantastic location and view

High quality hotel on the east bank of the Nile. Staff were incredible.

Beautiful place to stay in Luxor, very safe and the staff were great.

Breakfast is mediocre. The rooms are small and tired. I’m not sure there is better available, though.

Nice hotel, friendly staff and comfortable bed!!

Beautiful hotel with very spacious rooms. Live singer at the bar at night.

The room was clean and spacious with good furniture and a royal washroom. Staff were friendly, polite, and professional. The restaurants are excellent The pool itself is excellent, the only problem with it tis the dosturbing construction noise from thr adjucant property which disturbs the peace. The Gym which is practicially useless! needs to have much more weights and better machines (some are even weongly deaigned!!!).

Nice Hotel in Luxor. Convinient to visit the temples and other historical Sites. The breakfast was excellent, and the Staff was helpful and attentive.

Old building needs an Upgrade