Excelente lugar 100% recomendado

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La habitación tenía un olor a sudor horrible, el personal muy amable, la puerta del baño no funcionaba, se reporto y no hicieron nada. Las instalaciones son viejas, el desayuno está aceptable. No recomiendo hospedarse en este hotel. Por el precio podrías encontrar mejores opciones

Unfortunately can't recommend this hotel. Elevator was out for around 2 days electricity kept going out (desk said in was Venice wide but others had power looking out the window. Cold showers for 2 days (they blamed the power), horrible beds (two singles, worst of my life and I've stayed in communist Cuba). Staff just blew paid lip service to the concerns.

Quarto limpo, equipe prestativa.

Staffs at reception could have been more helpful on first couple of days. The staff at the last day was good. Breakfast not worth.

Lo destacable de este hotel definitivamente es la ubicación cercana a la estación de tren, el staff fue muy amable siempre. Las habitaciones son austeras pero están limpias y cumplen con el propósito de llegar a dormir. Lo único incómodo fue que había muchísimos mosquitos en la habitación y que no hubo agua caliente para bañarnos

Room was clean and everything worked. The location close o the Santa Lucia train station is convenient for walking around Venice. Our “matrimonial” bed was actually two singles pushed together, leaving a hard ridge in the center.

clean room and helpful staff

Dirty

Bel Hotel très bien placé

Property was very conveniently situated

I had a great experience at the hotel. However, I had a rude, uncomfortable experience with one of the staff when checking out. He was short with glasses and a buzz cut. The man was extremely rude and making weird comments about my lack of speaking Spanish because of my last name. He only apologized once he could tell how uncomfortable the comment made me and told my boyfriend that “he’s allowed to joke around with the guests”.

Room temperature was good

Rooms were very small but clean. Beds were fine. No luggage racks or storage. Tucked in a back ally where the gate was locked and we had to find our way in. We were not informed.

Très bon déjeuner le matin, pas directement sur le Grand Canal mais pas très loin.

We booked the property thru Expedia for our vacation well in advance. We requested a king bed they say they don't guarantee king bed agreed. When we walked in it was a ridiculous shocker; a double queen bed was put together the beds were pushed apart and pillows were stuffed in between two twin beds. Then they put a king size mattress pad on top and covered with a fitted sheet(ya they faked a king bed). We rolled out of bed a few times in the night. As the bed was hanging out that part was not usable, and the middle part was too squishy with pillows underneath to sleep on, hence we were left with only about half of a twin bed area to sleep on. The management or expedia did nothing inspite of sharing the issue and showing pictures and videos. The staff took no responsibility for this. It was not all; there was a huge air cooling system sitting on the floor with a large pipe running out the window hence we were not able to close the curtains and it was right next to the bed so getting in and out of bed was a challenge and stressfull on the back. This was a horrible experience & waste of money. Expedia is sure loosing standards.

Everything was perfect

Personal muy amable, locación excelente, muy limpio y las amenidades muy bonitas, pienso regresar a este lugar

Good