Xếp hạng và đánh giá tổng thể Comfort Inn Federal Way - Seattle

Was given the wrong room (king bed vs. two queens) with two adults and four children. The guy at the front desk told me my reservation came across from Expedia as a king bed reservation, which is wrong and confirmed with my itinerary email from Expedia. He said they were sold out so nothing he could do. The room was GROSS. There was a pull out bed, but it couldn't be slept on due to other peoples hair (head and pubic) on the bed, blood stains on the sheets, and feminine hygiene pad under the pull out couch. The bathroom was not clean. We ended up going and BUYING sheets to put on the bed for the kids and us to sleep on. The breakfast area, not clean. Definitely not recommending this hotel.

Very noisy for the price you have to pay. Breakfast was okay. Could use some updates

Elevators were small, had problems with them coming up and down to their levels. Also, there was a hot tub was completely unable to use it because it was down.

Front desk was very polite and efficient. Hotel is old and a bit worn, but our room was clean. Hallways and elevator could do with some cleaning.

Property was very run down and not clean. Carpeting filthy and stained. Gym smelled badly of mildew. Hot tub was out of order but pool was OK. No central AC in the common areas including lobby and hallways so it was very warm. The bathroom fan and door handle were broken in our room. Front desk staff were courteous but they obviously are short staffed. All the furniture is worn and stained. Free breakfast was adequate, no complaints about the food. The pictures shown online are misleading because the entire property is pretty shabby.

It was clean and friendly

Staff is good, but the 2nd floor it was smell smoke and animal smells. Not sure with the other floors.

Front desk person was mean. She made as very uncomfortable.

For starters, the TV was horrible, the curtains were falling off of the rod, the carpets in the hallways and stairwells were dirty, the pool area was very dirty, the hot tub was closed down, a couple of the ice machines were not working half the time, the dryer in the laundry room was not working, the Internet didn’t work very well, the hotel was very noisy, when I was checking out, and I made a complaint to the lady at the front desk she just looked at me with this dirty look on her face and then when I asked her for the supervisor‘s name, she had a smug look on her face and said just get that card right there that has the name on it and she didn’t even apologize that I had a unpleasant stay!! it was not worth the money at all!!

I expected a typical business hotel. This place has t been updated since ~1985. Felt sketchy. Wouldn’t stay they as a woman traveling alone again…though I did survive.

Was great place and comfortable bed too

A hidden gem in Federal Way. Clean room, friendly front desk staff on check-in. The breakfast was good also, eggs, biscuits and gravy and waffles too.

The room was advertised as 330 sq feet, which it probably was, but it really was very small. The elevators are sketchy, the beds are rock hard and the hot tub was closed. As for the overall experience; the staff was great, the breakfast didn’t make me sick and the pool was a blast.

Comfortable

It wasn’t clean

Really enjoy the stay, highly recommended!

Great amenities.

I liked the price and the walkable distance to food, shops, park, theater, etc. What I did not like was the hallways and stairs needed vacuuming. In our room something other than tape to transition tile and carpet. Drain plug for sink so the room is not smelly. Shower facet is on incorrectly you either get scalding hot or cold nothing in between. But we made due and it checked all the boxes for what we needed. Breakfast was good and there was always plenty, with a nice area to eat it. Thanks for the stay.

It was all around terrible

Broken air conditioner in bedroom, dirty socks found in bed, short staffed, unresponsive general manager, and only two towels in the bathroom with four of us on the reservation.