The staff were very kind and helpful.

Trevlig och hjälpsam personal vid incheckningen och under hela vistelsen. Och enkelt att parkera bilen utanför entrén. Bra att känna till är att detta även är ett populärt besöksmål för boende i området för tårta, kaffe eller en cocktail vid den stora brasan i entrén. Detta är den enda serveringen som är öppen under eftermiddagen, så du kan behöva beställa room service istället - om det är fullt i entrén. Hotellets bar med fler sittplatser öppnar först på kvällen.

Staff were efficient helpful and very friendly place was immaculate Rooms very spacious beautiful old world charm We were very glad we stayed there

This historic palace of empress Victoria is beyond exceptional. The grounds were pristine with trees from all over the world. The palace is full of oil paintings, stained glass and exquisitely carved furniture. The rooms were spacious with very comfortable beds, a two person bathtub and music in the bathroom. The staff were so kind... they recognized it was my birthday based on my passport and sent a fruit tray and wine to my room. The restaurant and cocktail lounge were all

My husband and I stayed here for a night about three weeks ago for our honeymoon. The staff was very friendly and we did not expect to have a bellhop helped deliver our luggage to our room, which was amazing! The castle itself of course is beautiful, feels like a museum almost if you walk and explore each level. Our only complaint was that we thought there was a free shuttle bus that took us to the airport, instead we had to order a taxi which was a bit pricey. However, we appreciate the great service from the staff, and look forward to staying here again sometime in the future!

Incredible building and rooms, very comfortable beds, extremely clean and well maintained. We would love to come back again!

The beautiful antiques and surroundings were absolutely superb but the bedroom needed an upgrade. The staff were super friendly, polite and helpful and spoke excellent English.

The castle is beautiful! We loved our stay. All the staff are kind, the room was comfortable, loved enjoying the gardens outside.

Electrisch laden, vriendelijk personeel en super lekkere koffie

Excellent stay. Wonderful food!!

This is one of my favorite places to stay in Germany. It's a beautiful palace, built for an actual queen. The rooms are all unique and well furnished. The beds are comfortable, the bathrooms are large. Each room I've stayed in has a delightful large bathtub. Breakfast is delicious and served in an elegant dining room. Dinner in the restaurant is marvelous and also served in an elegant dining room or on the beautiful back terrace. The staff are efficient and friendly and knowledgeable and kind. The entire experience was joyful. My girlfriend felt like a princess. I plan to return to this hotel, and I highly recommend it to others. They have a Porsche available to rent, a very cool experience if you enjoy driving. The gardens around the hotel, especially the rose garden, are magnificent. The golf course that surrounds the hotel isn't run by the hotel and is highly exclusive. If you're not an accredited golfer, they won't let you play, or even use the driving range, even if you're a hotel guest. Not being able to golf was the only negative aspect of our time at this hotel. Next time I'll call the golf course in advance to avoid any unexpected problems. Overall, this hotel is amazing and I give it my highest recommendation.

Very nice and kind staff

Wunderschönes Schlosshotel und eigentlich immer Top Service, aber das Personal hatte einen schlechten Tag.

施設は清潔で美しく、スタッフは親切で素晴らしい時間を過ごすことができました。 急遽誕生日のサプライズをお願いした時も迅速に素晴らしい対応をしていただきました。友人にとって素晴らしい誕生日になったと思います。チップをお渡ししたかったのですがタイミングを失ってしまいお渡しできず申し訳なかったです。フランクフルトからの交通の便も良いので、とてもおすすめですし、こういったお城ホテルの中ではリーズナブルに楽しめる宿泊先です。ぜひまた宿泊したいです。

素晴らしい古城ホテルでした。 Wi-Fiが宿泊した3階の部屋では、非常に弱く、 動画視聴には不向きでした。私は必要なかったのですが、ないと困る人がいるかもしれません。朝食時は、蜂が非常に多くとんでいて、少し残念でした。蜂に罪はないのでしかたないですね。室内で朝食をとれば少しはましだと思います。 小さな困りごとはありましたが、それ以上に素晴らしい体験ができました。

Nice hysterical place

We loved our stay and would highly recommend it! We also tried both restaurants and was very pleased with them both 😊

Although it is far from the old city, it is a perfect accommodation for a night. It felt like I was in an old castle, and it was an anniversary, and I was grateful for the congratulatory drinks and fruit gifts. The staff is kind and car parking is convenient.

Loved our stay and the room was amazing! Loved the interior design and the castle interior itself was a delight to admire. If only we didn’t have a tight schedule we would’ve definitely stayed 2 more nights. Complementary drinks were very good and speakers in the bathroom was amazing. The bed was so comfortable we slept so well. The only thing is the wifi isn’t strong so it wasn’t convenient to contact reception you had to keep going down. Also please update your hotel entrance on google because it was completely incorrect pointing us to the back entrance of the property which was locked and had no idea how to access it until a local saw us with luggages and offered to drop us off. The next day when we left the uber driver had the same issue not knowing how to access the property because google pointed him where we were initially dropped off at the back of the property so the bell man had to direct him. Otherwise our stay was fantastic!

Everything was perfect as usual.the carpet in the room needs a refreshment