There’s no microwave , poor mattress,

The hotel was overall great and pretty convenient. There’s a mall about 5 min walk away and you can easily order takeout and eat in your room. Amazing experience.

The location so definitely the best. It is close to shopping and dining

Very convenient location to access restaurants in Richmond, and also good service and nice

Loved our stay. Service is excellent. Allowed us to check in early, kept our luggages before the check-in, room is spacious, quiet and clean. Also reserved courtesy shuffle for 3:30am to accommodate our early morning flight. The best Marriott property that we stayed. Thank you!

The entire stay was excellent. We arrived early, but the front desk allowed us to check outrageous amounts of luggage, and gave us recommendations about how to spend our day in Vancouver. We elected to eat at the hotel restaurant, and our server, Lisa, was wonderful! She was one of the high points of our entire trip!

Gutes Airporthotel

Stayed at the Marriott for our last night in Vancouver so we could pay for late check out & get an aiport shuttle. Staff stored our bags when we arrived eearly from prior accommodation & also stored them an additional hour after check out while we grabbed some tea. We were able to use rhe pool while waiting for our room to be ready buffet breakfast was great. Cant fault the stay

The experience is great overall

Ccx

Honestly it was pretty good although we did not enjoy dining and they didn’t carry some amenities, like slippers, but overall I would say 3-5 stars

Ubicación, instalaciónes, servicio al cliente 👍 Wifi 👎

We had a lovely stay!! Staff was amazing and kind!! Would absolutely stay here again!

The pool was empty. The hot tub was not functioning and they had a note in the elevator explaining it was closed for annual maintenance. It really didn’t make sense because it’s July and being in Canada you would think they would do the annual maintenance in the winter, it was really disappointing not to have a swimming pool on hot days outside we stayed four nights and I didn’t want to see anyone doing any maintenance on the pool so it’s some excuse for not having the pool functioning.

It would've been great if parking is free and more spots reserved by the entrance for people to at least check in. If you have no problem with mobility then you will be satisfied staying in this hotel. It was a nice stay overall.

Room was not as in the pictures. Way smaller and less appealing comparing to pictures. Front door was not opening with one swipe. Had to swipe multiple times. Very old room. Front desk was not helpful even though I asked for couple of hours for late check out because my flight was at night. They said I had to pay full amount for a night. didn’t even arrange another space for affordable price for couple of hours. Overall very bad experience. Will not recommend to anyone.

好

I stayed at this hotel as an Expedia Gold member and a Marriott Silver Elite member. I booked a VIP Access room, which included late check-out as one of the listed benefits (subject to availability). During my stay, I requested late check-out but was informed that it wasn’t possible due to internal policies. This was disappointing, as I’ve consistently booked through Expedia and have had positive experiences with the VIP Access benefits in the past. The room and stay were otherwise pleasant. I’m sharing this feedback in hopes it helps improve communication around how VIP benefits are honored.

Excellent room! Thank you!

Front desk personnel were very helpful