Perfect

Overcharging for a mediocre stay, Customer service was not over the top. Paid $50 for parking for one day and was still made to walk in the freezing snow to park my car 10 mins away and then walk all of my heavy bags back to the hotel. No complimentary anything in the room. No customer service was over the top. Very dissappointed in marriot for this kind of service.

All good

Room was extremely hot. An engineer came and couldn't resolve the issue so was given two fans. By the middle of the night it was still hot so called front desk. Requested for two more fans. Waited for an hour one one showed up. Woke up the next day with fans sitting outside the hallway. All guests in the room were sweating when awake in the morning.

La atención recibida en la recepción por parte del personal, en especial por la gerente Zabbi Quezada, ha sido muy satisfactoria.

A

Friendly staff and great falls view

A

View was nice. Room needs updating - chairs were dingy and worn looking, window was filthy to the point of impeding the view. Hotel looks tired

I have no idea why this hotel has a high rating. The staff is nice and the room is more like a holiday inn. The valets are understaffed as it took 10-15 minutes just to return our car to the valet because of the lineup. Not their fault, I guess the owners are cheap.

Great stay!!!! Will definitely stay here again

overpriced poor service

This was our 5th time we stayed with Marriott falls view This is one of the cleanest and nicest hotel on Canadian side and also front desk staff is very friendly specially Zabbi. I highly recommend this hotel.

Good

Tired dirty rooms

Cleaning staff folded facecloths left to be replaced and left them on tub for reuse.

Excellent

Falls view room was nice however the first person you see upon arrival is the vallet. No welcome to the hotel just instantly wanted to rush us out of the vehicle and have us decide 50 or 70 for parking. Well turns out that is per day and the 50 parking is a block away which doesnt sound bad but it definitely is when it's cold and windy. Front desk could care less if you return. I would not return to this location. Stay at the casino for a better experience and atleast you get the amenities and lots to do there

Unnecessary charges for simple things like parking and water bottle.

Great view (!) and decent room service meal, but a drunken family in the adjoining rooms kept us awake all night screaming at each other. Beds were somewhat uncomfortable to boot. Courteous staff did their best in a trying situation.