The staff was beyond kind and welcoming. It was a very busy weekend due to a convention centre event, and every single person I interacted with was remarkably kind and helpful. The service really stood out.
Our room was clean and well appointed. It had everything we needed, fridge, coffee, hairdryer, etc, including an incredible view of the falls.
The gym was clean and quiet. It had lots of cardio equipment, benches, dumbbells, and a cable machine.
The hotel was walking distance to everything that mattered to us (the falls, the convention centre, Clifton hill, casino, restaurants)
Did I mention how friendly the staff were? Overall a great place to stay.