I love the location the restaurants were great

When I into room 412 it was occupied which was quite embarrasing for me my family and the people of that room this could have been a dangerous situation had I not just immediately closed the door and proceeded back to the front desk. The front acted suprised and shifted the issue to house keeping and offered me a double room stating thats all he had available. Telling him that was not accteptable he later stated he had 1st floor rooms available then said he found rooms on the 3rd floor I found this to be quite and open door experience

Convenient location. Friendly staff. Very accommodating

While I was impressed with the overall appearance of the property, I was disappointed in the confusion surrounding my reservation. I was contacted by phone several times about the length of my stay. As a member of Hotels.Com, I presumed that things would go much smoother. With that being said, the front desk staff was great.

Helpful staff. I got an hour extra time to check out just by asking. The wole place is extra clean and feels very new.

I loved the location of the hotel and how clean the overall hotel was. The customer service was amazing and breakfast options were decent.

Rooms were quiet and clean. Nice pool and hot tub. Breakfast was great! Close to Credit Union 1 Amphitheater. Overall a great stay. Will stay again.

Front desk stagf was super friendly and professional

Very nice place

Asked for housekeeping service for the next day when checked in but never received it. Very disappointing not to have any service over our 3-day stay.

It was nice. The surrounding area is great, with shopping, quick food options and is a easy enough drive the the surrounding neighborhoods

I didnt like that I asked to clean the room and they didnt clean it, as well the first day the pool was in maintenance up to noon, the lady her name Maria which is prepairing the breakfast is amazing and her breakfast alwayes delecious.

The breakfast was excellent. Beds were comfortable and hotel was clean.

Great property

Professional and friendly staff, clean rooms, good water pressure, comfortable bed, variety offered for free breakfast, overall lovely facility.

The hotel stay was for a concert being held at Credit Union 1. The check in was quick and easy. The food was great. The beds were bumpy. Uncomfortable sleeping,

easy access, clean rooms, good breakfast. Across a large shopping mall with most flagship stores. Easy access and short drive to Chicago proper.

Seemed like a well-run ship. Just nothing to complain about at all for me. Cheers!

Bedbug found on bedside table crawling

OMG! I booked this hotel for my daughter’s birthday celebration! She requested a hot tub if I could find hotel that had one. She and her cousins had a great time! Everything and everyone were Amazing! My husband and I have stayed there before. I plan to stay there again. Thanks for an awesome experience!