Arrived late for a overnight stay after a holiday away was checked in quickly and efficiently by night porter id phoned ahead to tell them I’d be arriving after midnight room was fine bed really comfortable

Decent budget hotel. £8 parking lasted 24 hours. Good strong shower

Good clean value for money accomodation in Central Carlisle. 2mins walk from railway station. Lots of places to eat and drink in adjacent area. Staff friendly and efficient. Excellent breakfast

right in the centre of Carlisle, close to the train and bus stations so great for travelling with no car.

The beds were clean. Bathroom could do with an upgrade. Bath panel not secured. Stains on carpet. However, good value for cost.

Friendly staff

Staff were very helpful and the property was clean, perfect for us as we were looking for somewhere with a view. However very basic and very old but that’s what your get for a cheap and cheerful hotel. Although looks like it hasn’t been looked after since the 80s

Room had no view ( unless you like brick walls ). Breakfast was great. Lots of pubs, shops, takeaways etc nearby. Would return, but as they now charge for parking this is extremely unlikely.

The reception and cleaning staff were very helpful. The hotel decor is rather dark and dated. The lift was out of order so I had to go up 6 flights of stairs to my room. The fire/room doors do not have a soft close option so you are often disturbed. Walls are fairly thin, voices/tv can be heard through them. Breakfast was adequate, I have had better. Rooms are a good size, with plenty of towels/toilet roll (1 ply), tea and coffee. Very good size tv.

Dated hotel, but ideal for a night or a couple

Room was clean and the beds very comfortable. The creaky floorboards were a bit of an issue, very loud in both the room we stayed in and the one directly above us! It is however a very old building so that is to be expected. The lift wasn’t working but wasn’t an issue as we were on the second floor. We didn’t eat there so can’t comment on the food but the location was ideal

Staff very helpful and really enjoyed our stay. Lovely stay in Carlisle and very reasonable for a city centre stay.

Lovely old Hotel just around corner from Railway Station. Very central. Busy area and, having stayed on a Friday night, was a lot of people around. Room was very adequate for one. Had bath and shower over bath. Bed very comfy and option of 2 pillows. I sleep well almost anywhere, so noise from business next dooe did not keep me awake. Earplugs provided if you are a light sleeper. Staff friendly on arrival and check out.

Toilet seat not fixed to toilet, was reported but nothing done.

Helpful staff nice quiet room easy parking and close to shops and restaurants excellent wi fi

nice stay room old style but cosy

I did not use the business facilities

Clean rooms Staff very professional

Great 1 night stay, very close to the train station, rooms were a good size if a little dated but the bed was clean and very comfortable with great pillows.

The room was amazing we had robes and slippers provided. It was absolutely amazing and had loads of amenities