Fantastic hotel, polite staff and great spa! Great location in Principle Real, nothing is too far away

Dürfte mal renoviert werden

Alles sehr träge und im Frühstück ausser 2 Personen ( Brasilianer) alle unfreundlich und sehr langsam. Im Zimmer Fernseher zu klein. Reinigungs Leute sind sehr gut. Im Fitnessraum ist der Boden extrem schmutzig und voll mit Trainern und den Kunden. Der Pool ist super schön und warm. Aber auch da 2 Personen vor Ort die sehr gelangweilt einem Antwort geben. Das Hotel wäre super, aber da muss jemand die Führung übernehmen und das Personal trainieren. Die Mitarbeiter am Eingang sind sehr freundlich.

The staff at Altis Grand are first class. Service was impeccable throughout our stay. Room was very nice, beds very comfortable, bathroom/shower were excellent. Hotel is located in the financial district so can’t walk to tourist spots but easy uber rides to anywhere u want to go.

Very friendly staff. Clean. Great hospitality experience. 10 out of 10. Highly recommended.

The Hotel in the center and every close to many attractions . The staff are very very helpful they, every request we maid was attended to. we also had 6 nights at the hotel booked through Expedia and when we wanted to visit Porto the hotel transferred 2 nights to Altis Hotel in Port. thanks to Claudia the receptionist for taking the extra efforts to transfer our booking. the hotel in port was beautiful and new. Breakfast can be improved little bit, thanks again for the hotel staff for making our stay enjoyable

Gutes Hotel in guter Lage, sehr freundliche Mitarbeiter*innen!

Tolles Hotel mit Pool, Gym, Roof top Bar und sehr freundlichem Personal. Das Ambiente ist gediegen und für jede Art von Reisen, Meeting, Ferien oder einfach Städtereise. Wir kommen gerne wieder…👍

Very clean rooms with enough space for a family of 3. Very kind staff and very rich breakfast. The hotel is in a nice location at the city center and you can easily walk to the old town center or use the subway as 2 stations are located nearby.

Good property but whilst checking we didn’t have a good experience as the receptionist came across very rude and probably seemed racist unwelcoming. Being our first time in Portugal and at the first hotel was disappointing.

Hôtel très bien situé à proximité des transports mais aussi du centre historique à pied. Très propre et confortable. Le petit déjeuner est très copieux et varié. Enfin la chambre est très bien équipée. Je recommande vivement.

El trato de las personas del hotel, es excepcional. Los servicios excelentes. La ubiación tiene una muy buena comunicación

Staff was super friendly. Noisy street during the night.

Super friendly staff Good room Nice facilities

Great hotel modern in a quiet area. Very friendly staff Great breakfast buffet Very very clean. Would stay here again

Semplice

Perfect 5* hotel ! We have A Nice and Plessers stay here. Breakfast was great ! De manager Claudia , was very helpfunctie & accuraat.great staff. We Will certainly come back 😄

Very nice hotel, with good breakfast and pool/sauna facilities. Centrally located. Highly recommended.

Very good location. every thing very clean and the crew are very helpful. big breakfast ' every one can find what to eat and lots of coffee. they send a cake and sparkling wine for a birthday with out any request. every breakfast a member of the crew asks if they can help with something and gives offers on were to go or what to do. they place is clean and they clean the room very well every day. they have a spa ... nice size pool for a spa , hot bath saunas both dry and wet and gym all vey clean , very nice and for the most part very few ppl so it was a favorite place for the kids we were 6 ppl for 8 days they even allowed us to stay late because of aware flight leaving at night

Hotel Staff was very attentive, always ask our stay so far (not common everywhere) that shows they willing to make it better. Big and spacious room, we liked the property and it’s worth a come back, as Hotel is getting older some renovation is going on, overall Hotel deserve a 5 Star overall Raiting.