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A little tired, but well taken care of. Excellent downtown location.

I booked from hotel .com Peterborough inn suite a king size room but they gave me a room with terrible bed on the first day and the pillow cases were not change . Towels in the bathroom when we check in April 25 are dirty and no bottle water at all. So I complained on the front desk about it and he Said he can’t do anything coz cleaners left and he just gave me pillow cases for me to change the pillows and towels as well.in addition, bath soaps are so small . I’m so disappointed on my 2 days in the hotel

It was very conveniently located and excellent value.

When we arrived we had to have someone come.to close the blind since it was so high we couldn't access it. The room temperature was at 25 which was far too warm. We turned on the air conditioner but it wasn't working very well. We ended up taking the filters out and they were black with dirt. The guys at the front desk cleaned them and brought them back to the room. The washroom wasn't the cleanest. There was brown all around the sink and the amount if soap scum in the bottom of the shower curtain was atrocious. The beds need to be updated. The beds were extremely uncomfortable. The one that I slept in tilted to the headboard so you were constantly feeling like you were sliding. The person thst I slept with was literally 2 inches lower than I was when lying down. When checking out the person did not seem interested in knowing what any if the issues were. I don't think I would spend my money on this hotel again.

It was conveniently located, we just walked to dinner and our concert! Also staff at the hotel was great! Room was nice too. All in al it was perfect!!

Breakfast was good. We did not have the fireplace on. Bed was very comfortable

Honestly the only thing missing from this “Bates Motel” was Norman himself. The rooms are extremely dated, the bed was so uncomfortable just to sit on. The windows are filthy and covered in bugs and no screens on the windows to air the place out. They use some sort of cheap carpet fresh stuff and enough of it that the whole place smells like cheap masked floral smell. Awful experience I left after 10 minutes and went to the Holiday Inn Express Waterfront which was excellent! I will say the staff here though was friendly and accommodated us when we first got there because the room wasn’t ready. I will never ever go here again. Ever.

They must have had carpet or something cleaned and it left a terrible odour in the room and kept us up all night. Should have asked for a room change but that was my fault. The s staff should have noticed it and the tv did not work at all . Give it a 3 out of 10

Breakfast taken away 1/2 hour early Condom wrapper on the floor and stain on our sheets.

Bed was horrible. Got lectured when booked in about not having a credit card. Got told you really should have one. Won't be staying here again.

There was mold in our air conditioner

Le déjeuner etait très médiocre le foyer excellent

Perfect location. Everything within walking distance.

My stay at the hotel was very good. The staff were very friendly and attentive. The cleanliness was excellent. The hotel is very safe and is located in the city center. When I return, I will definitely stay here again. Thank you so much

Good place

Le petit déjeuner était bien - Bagel, fromage à la crème, viennoiserie, céréales et quelques fruits.

Fireplace don't work, no heat, it was very cool , bathroom was dusty and shower walls dirty. Staff were nice . Breakfast was ok for a dry centennial. No eggs or waffles etc when asked to change rooms cause I was in a dungeon with a window at least 10 feet high, was told there was none even tho there was a vacancy sign up. Not a happy customer .

No, I was freezing. I didn't know anything about the breakfast. Maybe they should say something about it. I dont ever stay in a hotel , to be honest I didnt know if I used the fireplace that I would be charged a premium same about the coffee in the room. Maybe you can give me a break next year when Im back in the Spring. Thanks the hotel virgin. ,

Really dated. Nothing had been updated since the 70s, which meant the sofabed was an uncomfortable sleep