Not very often you get to stay in a fabulous Hotel found within castle walls in a medieval city built some +800 years ago. An amazing experience for my daughter and I made all that more special due to five star service and extraordinary dining and amenities. Highly recommended.

Beautiful hotel Excellent staff

Beautiful property and a delicious dinner!

Our stay was magical. It was like stepping back in time and living in fantasy world. Carcassonne was where Walt Disney got his inspiration for Sleeping Beauty when he stayed at the hotel in the early 1950’s. Great location. Very helpful staff and great breakfast.

Beautiful location and hotel. Absolutely worth staying there. Room 306

Hotel muito bonito, numa localização estratégica dentro da cidade murada e com boa acomodação. Até aí tudo certo, mas um hotel 5 estrelas e com diárias de alto valor, não pode ter equipe despreparada para atender seus hóspedes. A clímax do péssimo serviço foi o tratamento recebido no bar do hotel. Precisam urgentemente reciclar sua equipe de atendentes.

Very lovely location within the medieval city. Large room that probably could do with some refurbishment, as in other areas of the hotel. Staff were generally good but ordered a cab to the train station and the receptionist ordered it from the station to the hotel instead. If not for the cab driver making contact we would have missed our connecting train.

Personnel tres bien Pour un 5 *, les chambres mériteraient une remise à niveau et de la modernité Attention au nettoyage des toilettes, un peu plus deau de javel serait bienvenue Tres bel emplacement et belle vue depuis la terrasse

Perfect location. Many dining shopping options. Hôtel restaurant excellent. Hotel bar excellent. Staff excellent. Perfect 3 days. Well worth the money. Cannot say enough about the trip start to finish. Every person we encountered was top notch. Wonderful!!

Uma experiência inesquecível. A melhor localização, equipe gentil e prestativa , acomodações muito confortáveis

It was an amazing experience. The staffs were very friendly and helpful. This hotel is beautiful and surrounded with medieval arch

The hotel is beautiful and the area around the hotel is also very pretty. The famous michelin restaurant was terrible, my food pigeon was really bad. Some other things were good, not for the price.

Prestations de qualité

Great place

This hotel Is outstanding. The situation inside the Castle citeé in breathtaking and safe! Quietly luxurious with amazing staff. The cocktail bar is relaxing with talented bar staff. I enjoyed the vegetarian tasting menu in the Michelin restaurant- the service and food were exceptional - sad to leave but I will definitely return in 2026. Merci beaucoup x

Hotel mit viel Liebe zum Detail ;-) Personal sehr freundlich & mit Klasse!

Lovely hotel in excellent location within the walled city. Our room had a unbelievably beautiful view. Beds were a little firm for my friend and I; however, we just stayed one night, so that was no big deal. Priced a little high for what they offered. Sewage odors in room, no full-length mirror. I take tub baths; soap and shampoo were mounted for showers, so every time I needed soap I had to stand up. Double vanity sinks; but soap dispenser was only on one side, so person using farthest sink dripped all across vanity.

Clean room spacious staff amenities breakfast

A really good hotel - everything was fantastic

Great for a short break!