When we arrived the hotel looked great at the desk Area. Went towards the room there was food crumbs all over the hallway. Got to our room and it seemed ok other than the fact that the AC wasn’t working in the bedroom area. When we had enough of sweating to death I when to the front desk and the front desk was closed, the office door that the staff walked out of was closed. I tried to look for some but no one. We then proceeded to grab our stuff and get back in our air conditioned car and continue our drive. I would like a refund but i know that isn’t going to happen. WOULD NOT RECOMMEND!!!!!!!!!!!!!!