Room located in upper floor and needed to walk up a flight of steps. Many steps present in walking into facility and around some floor levels

Quite isolated.

Amazing place and staff are very accommodating

Hotel combina o conforto e modernidade em uma fortaleza medieval. Havia apenas uma pessoa no atendimento do check-in, porém foi extremamente solicito.

The place is amazing but the food and service at the restaurant is not to the level of expectations of a place like this !!!

Super service, chambre!

Excelente. Gostava de mencionar em particular os 2 empregados do restaurante, a Lucy e o João. A minha filha não dormiu bem a noite e passou a hora do pequeno almoço. Não havia nenhum outro sitio para tomar pelo menos um café. Pedi a Lucy se podia fazer uma exceção em dar a minha filha uma chavena de café. Não só deu como chamou a minha filha para tomar o pequeno almoço quando estavam já a recolher tudo. O João tambem foi muito prestável. Adorei a atitude desses 2 empregados. Mesmo 5 estrelas. O outro João da receção foi também impecável. O hotel é muito bom ( foi a nossa segunda visita) mas os empregados ajudaram a pôr uma extra estrela na Pousada.

We really enjoyed staying at the monastery. Very tastefully decorated, excellent buffet breakfast, friendly staff and clean. Very quiet.

Melhor do que o esperado, pois a localidade é uma comunidade pequena numa cidade medieval. Silêncio e escuridão! Maravilhoso café da manhã. Quarto enorme.

Incrível! Da localização em local bucólico e tranquilo e perto de Marvão ao atendimento nota 10 pelos funcionários! Café da manhã poderia oferecer omeletes ou ovos beneditinos e ter variações de pastas ou sopas no jantar!

Un endroit exceptionnel pour passer un moment relaxant La piscine et la terrasse sont un plus Lieux spacieux et de bons goûts. Atmosphère chaleureuse Repas du soir excellent ainsi que le petit déjeuner

what a great pousada in central Portugal. makes a great stop if traveling from the north to the Algarve. i certainly wish that time allowed a longer stay. the village is quite small and the hotel is surrounded by farm land. the building was originally a monastery in the 1400's. it is a national monument. stone walls, high ceilings, and very atmospheric. property includes a small museum & panels with building history. staff at check in was so welcoming. the desk man insisted on carrying our bags not only into the hotel, but to our room on the second floor. miraculously there is an elevator. the hotel feels huge due to the many lounging areas for guests and the maze of passages. lovingly cared for grounds and a pool prefect for relaxing. furnishings are modern. also a spa we did not visit. our room was a superior historic room with a canopied double bed, two chairs, and a desk. the bath was quite large with double sink marble counter and large shower. nice amenities including, robe, slippers, and lotion. large dining room for dinner and a well done breakfast spread. our dinner was hit and miss as most dishes had some type of issue we disliked-overcooked pasta and shrimp, soggy & barely warm tempura beans, etc. if you need it wi-fi was strong. very quiet at night and outdoor lighting creates a beautiful atmosphere. but if you prefer to sleep in, be prepared for the roosters, etc. to wake you early. we feel lucky to have found such a splendid place and highly recommend it.

À parte as altas temperaturas foi muito agradável. Funcionários muito simpáticos. O quarto era excelente. A piscina ajudou a refrescar. Experiência a repetir.

Le monastère est joli mais l’hôtel n’est pas accueillant. Tout semble compliqué dès que l’on demande quelque chose: réservation obligatoire pour dîner, peu de staff, si vous arrivez charger avec vos bagages du parking, attendez vous à un parcours du combattant. La climatisation ne fonctionne pas dans la chambre. Les chambres font datées. Une prise électrique dans toute la chambre pour charger un portable.

Für uns gewöhnungbedürftig, da altes Kloster mit Gepäck tlw. über Treppen. Aber sonst ok und ausgezeichnete Küche.

Excellent

Mosteiro do Crato - Flor da Rosa - um local onde voltamos com agrado. Nesta magnífica Pousada sentimo-nos acolhidos como numa casa de família. O local é tranquilo e regenerador, o serviço e a gentileza no atendimento supera o esperado.

This place is amazing. It's a small town and kind of isolated, but the Pousada is the real draw. It's a fantastic building and staying in it was a highlight of our trip. The staff were all extremely polite and helpful. They have parking right in front - it's even covered. Our room had a very authentic feel but with modern amenities. The WiFi was great and the shower was fine as well. We ate dinner and breakfast in the hotel and really enjoyed both. We also utilized the jacuzzi in the spa and that was fun. The pool was chilly so we didn't dive in. All of the areas have a great feel to them, especially at night when everything is lit up. The TV had lots of channels, many in English as well. The only thing keeping this place from being perfect was the bed - it was a rock! I know it's a matter of preference, but if you're from the US and used to pillow top mattresses or memory foam, it's going to hurt.

At first sight this hotel looks amazing and it should be. Sadly it fails on a few fronts. The staff are not overly charming and at times are dismissive. They seem to be over worked or just not on top of things. The pool gets pretty crowded and there aren’t enough sun-beds for everyone. The outdoor cafe is located underneath the brutalist extension to the property and has the feel of an underground car park with very little charm. The bar looks more like a kiosk and has very little in common with a 4 star hotel. The bedrooms are large and comfortable but they need a little care and repair. The restaurant is good with a great choice of local cuisine.

Pousada in indrukwekkend oud klooster, moderne accommodatie, mooi zwembad, bijzonder vriendelijk personeel