Service was excellent. Rooms were overall pretty clean, just in need of a serious refresh. Would definitely stay again because the hotel is perfectly accessible to wherever you would like to go to in Manhattan

Amazing hotel! We had the best time! The Rooftop terrace was such a great place to hang out! The staff was just wonderful and so accommodating. We loved it here and will definitely return!

Large room for NYC. Perfect for what I was looking for.

Unser favorisiertes Hotel wenn wir in NYC/Manhattan sind. Entscheidend für uns ist die hervorragende, zentrale Lage. Eigentlich viel zu teuer für die Zimmer, aber eben die gute Lage. Frühstück nur kontinental, sehr simple. Aber in Manhattan kann man überall toll frühstücken. Nur 200 m zum Madison Square Park, Eataly am Flatiron, 5h Ave/Broadway - und direkt an der Park Avenue in Höhe der 26th Straße.

This place is a gem.

Muy buen lugar

The giraffe was in a great location. It was clean. It was quiet. The air conditioning worked. The only thing that I would say is that it was quite hot in the hallway and the elevators were extremely slow and looked worn.

It was clean, convenient, and the rooms where a nice size. I also like the balcony.

Les points positifs de cet hotel sont incontestablement la localisation de ce dernier, et la gentillesse de son personnel. Pour le reste, pas de mini bar, ni meme de bar pour se désaltérer. Certes de l'eau citronné, café sont à disposition mais ce n'est pas une boisson fraiche. Coté petit déjeuner, c'est le minimum syndical, ne vous attendez pas à sautez votre repas de midi. Coté chambre, l'hôtel est plutot calme, vu sa situation, mais les chambres auraient besoin d'un rafraichissement. Ne pas s'attendre à du moderne design.

The property was very close to transportation and many restaurants but because it was located on a busy corner it was very noisy with sirens, horns honking and construction trucks passing by all night long. The building opposite it was under construction. The room was outdated but very spacious, clean and comfortable. There was no fan or window in the washroom. Although there was a 24 hour snack program in the main lobby and a good continental breakfast it would have been nice to have a coffee machine and a fridge in our room. There was a lovely rooftop patio but it was only available to us for part of our stay. Although there was a bar and restaurant associated with the property it was in the basement rather than on the main floor. The staff was very polite and attentive and tried to make our stay enjoyable.

Remarkable and wonderful staff with clean rooms and excellent location to be close to tourist sites but not in the middle of the tourist crowds. Suite was a bit uncomfortable due to furniture choices and a really awful "sofa bed" where the cushions slide off opening to the metal frame of the bed underneath. That hurt when my hand slipped into the gap. Breakfast was a very basic American continental style with a few pastry options, oatmeal, fruit and yogurt, and underwhelming. Overall, wouldn't turn away from staying again here, but would comsider alternate options first just for a more comfortable living space in the suite.

Outstanding location and service

Lovely breakfast and wonderful staff. Rooms quite spacious!!

Property was good for the price

The hotel staffs are friendly, the room is spacious as in the city, and the location is so convenient, e.g. walkable to multiple subway lines, and easy to call Ubers. The hotel lobby is nicely decorated and convenient to meet friends. The complementary breakfast is a plus.

The property is clean, spacious, and friendly enough. My room was not ready at 3 pm when I arrived. The bath tub/shower did not drain well. Room does not have coffee maker or phone charger. If you forget your charger, front desk not helpful. Compared to my past stays, seems that The Giraffe has lost its special qualities, its personable service, and its attention to detail.

The staff was incredible! 5 stars isn’t enough!

I cannot recommend this hotel highly enough Nowhere in the city is cheap, but what you need is value and this hotel gives that Location- walkable to everywhere, close enough to everything but just out of the craziness People - super friendly staff who really look after you Clean - clean, comfortable room. Even had a balcony Facilities- breakfast, snacks, roof top, super place Many thanks and we will be back 😊😊

Essy experience

Always great and comfortable stay.