Xếp hạng và đánh giá tổng thể Extended Stay America Suites Chantilly Dulles

When I checked in the room at 4 PM, the room was not ready. In fact they jist said a bag needs to be changed, in fact there was more, when I witnessed 3 people working on a waste bag change and then another person walking in tje room with lamps to ne replaced! They funally confessed that the prior client ad to ne escorted off the premises. I felt unsafe. I had to stay a 6 days and 3 days of missed room service! They said they didnt put my room number on the board" thats just ridiculous!!! The room adjacent to me was a trash bag thay was in the hallway for 2 days stinking up the corridor, the staircase was no better ots only 3 floors but the same plastic cracked cup was there for mu entire stay!

I needed an overnight stay due to my flight being delayed. The receptionist was rude and with an attitude of annoyance with any type of work she was to preform. This set the tone for my stay. I asked for another set of sheets, pillows and towels for 4 people, the room was only set up for 2 guests. I felt so unwelcome, any other questions asked was returned with hostile attitude.

The worse service ever. I never leave reviews and this is my first.

There is no lift, my mom has to climb all the way 3 floors. During our. Check-in they had a fire alarm turned on , but the way management handled was terrible.

The staff was knowledgeable and helpful. Everyone was so pleasant and ready to help.

It was horrible experience. - Rooms not cleaned before assiging - Staff was very rude - Everywhere there was trash in the hallways - Breakfast all they had was serial bar and cupcake Over all the hotel is a trash and will never stay in extended America again

Hotel worker was very rude

Todo muy limpio

The room was very clean and well maintained. The staff was friendly and made my stay comfortable.

Nice room

The elevators don’t work. The taps don’t work. The light in bathroom doesn’t work. Such a bad experience.

This place was great I’d book again

The white towels are dirty and have an unpleasant smell; one of them also has a long hair init

Very helpful even when our flight arrived late and made sure that we were taken care of thank you

We found cockroaches and the pot was not in the room we asked front desk they gave it but it was in terrible condition.

Personality the front desk was totally unprofessional. I won't recommend this place and I won't stay there myself anymore.

I need my refund to survive!!!! Attn 911

The worst staff I met in my life This is short review for this bad property

The people were nice but the room had roaches and the dishes that the kitchen was supposed to have in it I had to pickup from the office.

A única coisa boa no hotel é a gentileza das atendentes. O hotel é uma fraude, informa café da manhã, mas não possui café da manhã. Não voltaria novamente, o carpete estava sujo.