Excelente localização e comodidade. Funcionários extremamente solícitos e prestativos.

A very cute hotel in a central location, with pleasant and welcoming staff. The entrance and lobby (=bar) give the feeling of a 3* hotel, but the room itself is spacious and cozy and the beds are very comfortable.

The breakfast was well organized and laid out. We also thought that the room was clean, and the bed was comfortable. We just had minor problem with one of the staff members. We needed to change our transfer with the transfer company. He said he would take care of it, but he never called us with the new time like he said he would. Besides that, all the staff members were pleasant and helpful.

Ótima localização e quarto Limpo

Muy limpio y agradable. El desayuno muy rico, mucha fruta, verduras, la panadería rica y muy completo. Está muy bien ubicado y el establecimiento muy seguro! Además tienen restaurantes y un supermercado en la esquina. Realmente muy buen hotel!

Equipe de funcionários atenciosa e competente; café da manhã com boas opções.

Pro: The breakfast buffet (which you pay extra for) was excellent! Major Con: we had no wifi in our room (we were upper floor, away from front desk). When I mentioned it to the front desk staff, they just shrugged and said they don’t know why we can’t get it. We are not the only ones - when we checked in, I heard another guest complain about it, but we weren’t in our room yet so I couldn’t test it. This caused me to use a lot of data that I wasn’t planning on.

Breakfast menu is excellent with variety of food choices. Food is fresh and delicious

Väldigt fint läge, bra frukost, hjälpsam och trevlig personal

Frühstück war gut und reichhaltig. Zimmer sehr sauber. Personal: Rezeption, Frühstücksraum sehr freundlich und aufmerksam.

The room as clean and spacious. The staff was friendly and helpful and breakfast was delicious.

Great room at a great price and great location for a visit to Lisbon.

Ein super Hotel in sehr guter Lage. Alles in perfektem Zustand und sauber. Sehr gutes Frühstück.

Really enjoyed our stay at Hotel Lisboa. The staff were lovely, professional and helpful. The accommodation and the breakfast was good. The hotel itself was well situated.

Hôtel très bien situé. Chambre spacieuse et confortable. Le personnel est très agréable, de la réception, au service des chambres. Le petit déjeuner est copieux et le personnel attentionné pour que ce moment soit agréable.

Hotel agradável, bem localizado e bom atendimento.

I genuinely do not understand how this hotel has its rating. My experience was unacceptable, misleading, and at times felt unsafe. At check-in, Fabio Almeida insisted I pay an extra €120 for my 8-year-old, despite the booking clearly stating the room accommodates three guests. When I questioned this, he became dismissive and unhelpful. When I asked for his name and to speak to a manager, his exact words were: “You can’t intimidate me by asking my name. Do whatever you want.” This was shocking and entirely unprofessional. No manager was available. I was told Carlos Langa had already left, with no indication of when he could be reached. Under pressure, I paid the €120—but the room was not prepared for three people: no extra bed, towels, toiletries, or even water. The hotel condition was equally poor: dirty hallways, unclean bathroom, malfunctioning shower, and a strong unpleasant smell. The situation worsened the next day. When I returned to speak with the manager, Fabio became aggressive, telling me to find another hotel and stating “you are nobody.” His behavior escalated to the point where a colleague had to hold him back. I was genuinely concerned for my safety. Despite returning multiple times, no manager was available and no one addressed the situation. This reflects a serious failure in management, accountability, and basic guest safety.

Lots of high end shops close, metro 4 minute walk and a few good restaurants with 5-10 min walk

L’accueil du personnel = irréprochable La qualité du petit déjeuner = rien à redire. Delicieux

We booked Hotel Lisboa for just one night as a layover in Lisbon to enjoy the city and have dinner at our favorite restaurant before an early flight the next morning. The central location is definitely a plus, easy to get around on foot. The hotel was very clean overall (kudos to the housekeeping team), but unfortunately, the experience was largely negative and far from relaxing. Check-in felt rigid and unwelcoming: despite the hotel not being full (off-season), they strictly enforced the 15:00 official check-in time—no early access allowed, even though we arrived ready to settle in. The tiny lobby has almost no seating, so a line of guests formed at check in time, with nowhere to wait comfortably. It felt more like airport passport control than hospitality at a 4-star property. The room itself was the biggest letdown: it reeked strongly of cigarette smoke, despite clear non-smoking signs on the door. We could barely stand to be in there and spent as little time as possible before heading out, and we couldn't wait to leave for our very early flight the next morning. We were hoping for a comfortable, welcoming spot to unwind, but this stay fell short. We won't be returning and not recommending.