We stayed one night, the car park is free and is located behind the Crawley's High Street. The price was quite low for a well-known brand like Ramada, but the hotel looks a little bit unmaintained and the fact that we didn't had hot water at all made us not being too surprised about it.

Well situated for high street and transport links. Lots of drinking and dining options very close. Room was cold no central heating so additional electric heater needed. A fairly historic looking building so rooms are not that modern but a bit of character. Surprisingly quiet given position on high street. Bit irritating to find front doors shut on arrival c 3.30 and took two calls to get someone to let me in to check in. Also no one on desk to check out.

No fridge. All room doors slammed closed with no dampening resulting in frequent loud bangs. Very strick on 12:00 check out time but reluctantly I was given until 13:00.

Very good stay

Large clean room with all the facilities that I would expect. Reception staff were friendly and helpful but.....No hot water in the morning. was told that the boiler had tripped and this was rectified, too late however as we were booking out and on a schedule. Also no breakfast available at the hotel we had to go out.

room was clean but the bed was so small

Very clean and comfortable stay. At back so slightly noisy from road.

Hotellromene hadde blitt pusset opp siden sist vi var der. De var rene og fine. Hotellet ligger veldig sentralt til i Crawley. Kort vei til butikker og offentlig transport. Rimelig og godt oppvarmede soverom og bad.

Hotel room for the most part was okay, the bathroom was very dated with lots of black mould on the bath sealant. The shower curtain is hung in a straight rail which makes it very difficult to shower without it wrapping around you. There are only paper cups for the tea and coffee and after one use they are badly stained and don’t wash for a second use.

Stayed for 1 night. Bathroom obviously not been cleaned poo marks in the bowl. Then at 9.30 am knock on the door the housekeeping immediately let themselves in before we had chance to answer while we were still in bed was 11 o clock checkout.

We were up four flights of stairs, along several corridors. No lifts, no one to help carry our very heavy suitcase. When they state Restaurant closed due to Covid, they literally mean permanently closed - as in empty. No food or drinks available at all in the hotel. Room very hot, water cold. Shocked that this is a Ramada Hotel.

Disgusting place

Centrally located and easy to access. For a Hotel under the Ramada brand it certainly is looking rather tired. The rooms need up dating. Mould in the bathroom. Beds are comfortable.

Run down, dirty hotel with corridors smelling of weed smoke. Very shady hotel. Stayed in Sussex building room 163. Carpet old and dirty, bathroom full of mold, water in shower only a trickle. Did not sleep because was uncomfortable about the cleaness of the room and was out of there at 6 a.m. Can't believe this is a chain hotel.

Good location and free parking but it’s in serious need of a make over and repair. It’s overpriced

there was free parking but it was a bit rough where i left my car which was a bit worrying... if i knew they had CCTV i wouldn't have worried. The room was nice and clean as was the rest of the hotel however the room (on the top floor) was very hot and with the window open was too noisy from a continuous air vent and the noise from the local wine bars until the early hours

Comfort in stay

The car park requires some tender loving care.

Property is in desperate need of refurbishment but room was confortable, it was well located in the centre of town with on site parking. Reception was good.

Located in the historical center of Crawley and well-mantained it makes a reasonable stopover place. Restaraunts and shopping area are really at yoru doorstep there. Breakfasts are not currently served despite being offered by hotel.com