From unkept, dilapidated, grimy common areas, to non-operational pool, and an okay room with sheets that were permeated with some kind of detergent/scent that caused itching all over and in eyes, unable to even stay in bed. When asking at 3am for a manager, was told they wouldn’t be in until 4pm, and when asking for a refund of my 5 night stay was told it was already paid for and non-refundable. They told me to go ahead and call Expedia. Finally was able to get refund for 4 of 5 nights when morning desk person came on duty, but still made me pay for the sleepless night from hell and had to find another place to stay. Horrible, misrepresented place!