Fanns inga kapsylöppnare i rummet, det lät mycket från korridoren utanför samt gatan utanför. Lampan i taket lät som om den skulle trilla ner hela tiden. Frukosten var under mediokre då det knappt fanns några alternativ. Annars rent och fräscht på hotellet, halvbra airkonditioning.

Everything was as advertised, perfectly satisfied

Rommet var for såvidt greit men døren til badet var ødelagt. Det var og veeeeeeldig lydt mellom rommene. Så vi som dårlig på grunn av bråk og forskjellige aktiviteter utover natten. Sengene var også utrolig harde! Personalet var hyggelige. Frokosten var ikke mye å skryte av, enkel med lite utvalg. Grei nok. Det var aircondition på rommet som bråkte ganske mye men vi hadde så mange andre lyder i tillegg at det ikkenoe noe vi la så mye merke til.

It's important to understand that in order to get directly to the hotel, you need to hire a private water taxi. NOT a water taxi company, which is what we did going from Marco Polo Airport. It dropped us off at St. Mark's Plaza, and it was about a 5 block walk. I know that doesn't sound like much, but in 100 degree heat, on cobblestones, after a long flight, carrying luggage (we had three bags, three carry-ons, and a CPAP bag), it's a lot. The taxi company was about $90. A water taxi right to the hotel is $202, so pick your poison. The hotel does NOT provide an in-room coffee machine, tea kettle, or tea. We asked for (and got) a fan. The a/c was excellent, the room was beautiful, and the included breakfast buffet was quite good. It is centrally located, but remember cars are NOT ALLOWED in Venice. So you're going to be walking - a lot. The restaurants and souvenir shops nearby are insanely expensive - EXCEPT for the restaurant right next to the hotel, which had excellent food and good prices. Walk for 10 minutes and you'll find much more reasonable places, and the street booth souvenir stands are decently priced. Google "supermarket" and check out Bailo Supermarket. It's supposedly a 9 minute walk, but it took us much longer. You can thank me later. Hope you like wine. Oh, and get the Four Museum pass for Doge Palace!

Overall, we were happy with our stay. The hotel was nice and in a fantastic location close to San Marco. Our junior suite with canal view was pleasantly spacious. We were traveling with our adult son and had plenty of room to function and move about freely. The breakfast was included however very basic. The only issue we truly had was with the size of the shower. It’s one of those tiny, flimsy stalls that seem like an afterthought. There was no bathtub, either. I’m 5’8, 130 lbs and had just enough room to wash my hair without hitting the sides of the stall. If you are a larger person (taller, wider, whatever-I’d verify with the hotel what bathroom fixtures are included before you book.

Staff was very rude and annoying. My room was located just next to the restaurant and you could hear basically the whole kitchen working. Room was small and not worth the money.

Hotel très pratique pour visiter venise a pied.

The location is excellent so close to San Marco and the doge palace you can look at the grand canal from my window. Very clean with helpful staff

The hotel is about a 6–10 minute walk from the S. Marco–S. Zaccaria vaporetto stop. It was very easy to find by following Google Maps directions. It is located in a safe area, very close to the Doge's Palace and St. Mark's Basilica. The bathroom was spacious, although the shower itself was quite small (an enclosed glass shower). Since we are both petite women, it wasn't an issue for us. Breakfast buffet is included, which was a nice bonus. However, keep in mind that they do not provide daily room cleaning.

Good hotel, close to San Marco square. Not an area i would choose for my next trip. It seemed dirtier than 2,3 blocks over.

My daughter fell down the sleepery stairs going to the breakfast room. Staff said it has happened before and the hotel does not even aknowledge it. Hotel manager never showed up and front desk person said it would take 24 hours to see Camara footage.

Helpful staff, great location and a very nice full breakfast included with our room. Having a glass of wine outside at the water taxi entrance was one of the highlights of my trip.

The property was in a fabulous location and staff were very friendly. I didn’t get a response when asking for the best way to get to the hotel from the airport despite chasing. We had water in the room upon arrival but it wasn’t replenished which was a bit disappointing. But I would recommend the hotel, the room was ready early and they were very helpful on site.

Hotel is great! Easy walk to San Marco and other areas in Venice. Breakfast is good and has a nice restaurant and bar onsite. Clean and good size rooms and super helpful staff. Highly recommend staying on your next trip.

clean rooms dirty hallways- front desk staff unfriendly and did not go out of their way to greet guests.

well located, very helpful staff

Very good location

We had great stay at this charming and very well located hotel in the heart of the city. Very polite and attentive staff, property well maintained property.

Muy recomendable

10 of 10! The hotel, staff, food, and location are amazing. The view out of our room was beautiful. I highly recommend (if you can afford it) a private water taxi transfer to and from the train station in Venice.