Amenities were great. Lots of restaurants and swimming pools

Es war alles super! Sehr freundliches Personal! Verbesserungsvorschlag: Eine App/Webseite zur reservierung des Abendessens wäre super!

The best of the best! All world class!

Feels like such a family run hotel, literally all staff are helpful and courteous. Great location, good facilities and just all round lovely hotel

Super

Im gesamten Hotel ist das Personal äusserst unfreundlich. Sauberkeit in der gesamten Hotelanlage lässt zu wünschen übrig. (Vorallem die Liegen am Pool, aber auch im Hotelzimmer ist die Reinigung ungenügend). Die Hotelanlage ist in die Jahre gekommen. Es wäre einmal eine Renovation nötig.

The biggest disappointment here was the room, 707, small and basic, typical of a 3 star offering. Certainly not how Expedia described it. Requested a change, called reception and was told the hotel was full and what did I expect them to do. Received an email at 3pm the next day saying another room was available and would be reserved until 5pm. I didn’t check my emails until the following morning as I was on holiday so no change was made. No message on the room phone, no note, no text. Very much a half hearted attempt to tick box the situation. Not the standard I normally receive in 5* hotels. Housekeeping was hit and miss, glasses just wiped, not changed. Breakfast was great as we went in early so we received good service. Had to join in the ‘towels on sunbeds before breakfast’ game which I haven’t had to for years. General staff around the property were polite and friendly. Overall the property is in good condition. My top tips would be to take good quality earplugs as the rooms are not soundproofed and book the most expensive room you can find as the standard rooms are too basic

Beautiful setting and overall a relaxing stay at Bahía del Duque. The pools are stunning, the staff incredibly friendly, and the resort grounds are lovely. However, the kids club could definitely be improved — it wasn’t very engaging — and the cleanliness of the rooms wasn’t quite up to 5-star standard. While the charm is there, the hotel is starting to show its age and could benefit from a renovation soon. Still, a solid option for a sunny escape in Tenerife.

Without doubt the best Hotel in Tenerife by a mile. The staff are friendly and nothing is an issue no matter what. The food options are great and the gardens spectacular. Different pools to choose from. Night entertainment is fun, location to shops and beach are perfect.

Nu

Amazing hotel, amazing staff, great location! Lovely place thank you. Would def return!

Wonderful stay for our 30th wedding anniversary. All The staff were great, always met you with a smile and eager to help with whatever you needed. I requested a room change to one that was closer to the central/ pool area and they were able to accommodate that by the next morning. They also were very helpful getting us a reservation on the terrace of La Trattoria ( for our anniversary) even though we asked only the day before. Spent 8 nights. All aspects of this stay were definitely 5 star. Definitely recommend this hotel

The Bahía is quite a site! It’s huge and I would certainly suggest not going if you have mobility problems, although they run buggy shuttles on demand. It reminded me of Disney Land to be honest. We found it quite overwhelming on arrival. We found the hotel ok. The room was on the small side, but was spotlessly clean, and the sea view was at best a partial sea view. Still, not bad. There were multiple swimming pools and the grounds are lovely. Also, universally excellent staff! Always helpful and seemingly cheerful! They must be exhausted at the end of the day because Bahía seems to attract a lot of very ‘entitled’ types! Our main issue was with the dining options. A really good quality buffet would have been preferable for us. Instead, there are series of a la carte restaurants, which are ok, but it’s a bit much having to make sure you’ve booked in to be able to eat. We saw several people turned away. The Italian Trattoria was very good, Alesios was nice, and Upalupa improved over our 3 visits. But it was a pain to organise. Worse though was the breakfast arrangement. This was a Buffett, but never a pleasant experience. It was always heaving and felt chaotic and just not relaxing. The way the buffet was laid out didn’t to my mind work with the numbers of people trying to get to them. We did the bare minimum and left as quickly as we could. Usually queues to get in as well. We probably wouldn’t stay there again.

Lovely

The best staff ever couldnt do enough for us with a beautiful smile

Beautiful hotel, rooms and general environment. Staff are wonderful, the finish of the hotel is beautiful and the restaurants are all great and priced well. 100% recommend

Amazing stay here with amazing service. It will not disappoint!

Array of restaurants is impressive. The beds are comfortable and the food was very good. The wines are a bit overpriced but the staff were welcoming and attentive

Truly exceptional. Great location. Service and staff were excellent. Prices all very reasonable. I would go definitely go back.

Beautiful hotel. Large, comfortable rooms and bathrooms, friendly staff, amazing salt water pools, beautiful gardens. I travel with a service dog, and had no issues. Lots of dining options. El Duque beach is clear water, safe to swim. Simply perfect overall.