Xếp hạng và đánh giá tổng thể Hotel Royal William, Ascend Hotel Collection

Un hotel sur, service très professionnel

Nice

Super endroit, confortable.

Staff is very friendly and helpful. The area around the hotel is not clean and there are a lot of homeless.

Inside the building was great out side which the hotel cant control. crossing the street to another building to go to parking, every time you want to drive somewhere made me cut down on the activities. also was watching cops chase a guy from the building behind the hotel.make you rethink night adventures. but all this is no fault of the hotel...that's city life! I would use this hotel again.

L hôtel est magnifique et quand on se rend à nos chambre cela sent bon et notre chambre brille et sa sent bon . Service toujours avec le sourire et serviable et prêt à nous aider. Mon séjour de fin semaine hôtel bien placé on attend pas bruit super!!! Et proche de petit restaurant . A recommander

Parfait!

Près du vieux Québec

Perfect spot

Le stationnement est payant et à deux Coins de rue de l’hôtel! Beaucoup d’étinéranc autour! Les chambres sont superbes et très spacieuses

J’ai réservé une nuit pour l’anniversaire de mon mari. C’était notre première fois à cet hôtel et nous avons été ravi. La chambre est décorée avec goût (décor épuré, planchers de bois flottant, douche moderne à deux pommeaux, articles de toilette dont rasoir et brosse à dents, etc.). La propreté est impeccable. Frédérique à la réception est très gentille et accueillante. Nous n’avons toutefois pas profité du Mila Ristorante. Nous recommandons le Royal William.

Nicely renovated

Bien positionné

We arrived late at night to check in and the hotel key card system was down. Imagine a long day worth of traveling (exhausted) and you finally get to the elevator to go to your room and it doesn’t work. They had to escort us to our room and on the elevators for two days straight. We weren’t offered a discount or any compensation for the inconvenience. However, the staff were friendly and the area surrounding of the hotel was walkable

Great rooms, but we heard noise from the guests in the nearby rooms.

J'ai bien aimer

Clean and good location. Some people in alley by the hotel created noise in the early hours

Todo muy bien

Unfortunately, our experience with the cleaning service was disappointing. Despite requesting a room cleaning, the bedsheets and covers were not replaced, and our used towels and robes were taken without providing replacements. Additionally, after returning to the room with snow on our boots, we noticed salt marks and dirt near the entrance. The cleaners seemed to overlook this and did not clean the floors, leaving us to handle it ourselves. While it only took a couple of minutes to clean, we expected better attention to detail from the housekeeping team.

Really nice room