Room very clean and good facilities. Great coffee machine. Superb shower, albeit bathroom quite compact. Bed and sheets superb. Some outside noise. Parking very disappointing as £32 per night approx 300yds away. Makes the stay a little pricey. Spa area superb, although had to pay an extra £10 for this as didn't book directly with hotel which is also dissapointing.

Spa was lovely, clean and relaxing

Spa is lovely. Staff and hotel is really nice. Rooms at the back are backed onto a noisy bar so try to avoid them if you can

I stayed in a single “cosy” room which was tiny but really comfortable and exactly what I needed. Very clean room and lovely bathroom. I visited the spa which is very nice, breakfast was also lovely. It’s also in a great location right on the seafront and super close to all of the shops and not far from the station. I would stay here again

First of all the negative things we renting a room that was small the bed was in one corner and we had to climb all over each other to get out of bed the main problem with this room is outside the window is a plant room for the aircon units in the rooms and it kept us up all night, In the morning I asked if we could move to a better room even know I had to pay another £30. The positives the rooms were very clean and tidy the swimming pool and steam room's was excellent and all staff was very helpful and polite.

Beautiful room fitting to character.

The room was nice very clean and cosy however I was right next to what I think was a generator outside which was really loud and went on all night. The room was also uncomfortably hot despite attempting to turn the heating down it didn't seem to make a difference. The fridge was also not working so the milk in the fridge wasn't cold Overall it is a lovely hotel and staff were very nice, have stayed in Harbour Hotels previously which is why I chose to stay here - but I think I just didn't have the best room unfortunately.

All very friendly & helpful xx

Ini

The check-in was quick and easy. The view from the room was better than expected. A lovely place to stay if you want to be close to the city action...and the beach.

Room was clean

Great room, well appointed

The room was so clean, the staff was very kind. The opportunity to communicate via WhatsApp is great. They did what I ask for my girlfriend’s birthday and the note was so nice. The room and spa was also so good and relaxing. Im 100% recommending!

Superb place to stay, was throughly enjoyable great place and location, spa was good. Everything about it was good

Very noisy all night with several air con units in courtyard outside even with windows closed. Very small room (215) with poor design rather than “cosy” as advertised.

Amazing spa, lovely room

Really disappointed We arrived to the hotel and our room had NO hot water, I went straight down to report it. They said someone would fix it. An hour later still no hot water. Reported it again and still no hot water. I paid £100 more for a room with a bath and couldn’t use it! We had to go down to the spa to shower. I had to pay £20 to use the spa just to use the showers. Reported it again and they said we couldn’t move your room so still no hot water. Really disappointed in my stay and want to complain because the price I paid for the room was terrible for no hot water.

Spa area was quite nice but not everything was working, bed was comfortable. Around the widows were damp

Hotel is very clean but housekeeping was disappointing!! We had a number off daily issues in our 3 day stay. From card key for room needed resetting everyday, television does require a password reset daily, this was really frustrating, even though the hotel gave us a complimentary drink for the money we paid per night this was not acceptable. The housekeeping was shocking, on different occasions we had no towels, no bed change for our stay, no milk or tea, they even left dirty cups and plates over 2 days. We find a 4* hotel that cost £265 per night this very frustrating. Leaving in a positive the Spa and food in the restaurant were amazing!!

We booked a “cosy double” room for 2 nights, which was so tiny! The small double bed could only be accessed from one side, meaning I had to climb over my partner to get in and out of bed! There was literally no space in the room, would be ok for one person, but not a couple. We requested to upgrade soon after we arrived but were told the hotel was fully booked. We had an awful first night and on day 2 we asked again for a different room and was again told no. We couldn’t face a second night in such an uncomfortable room, so we checked out in the afternoon, missing our 2nd night. We were told that they couldn’t refund us any of the £395 we spent. As well as this the bar and restaurant was closed the whole time we were there (including breakfast) Will never stay here again!!