Lots of unexpected costs on arrival. £20 per day parking charge. £50 deposit for incidentals. I find this very frustrating.

Great stay. Everything we needed and the staff couldn't have been more helpful!

Quick stay for a concert but room was lovely and clean and the staff were very helpful

Excellent stay, lovely room. Helpful staff. Breakfast was good.

Rooms were clean, well appointed and were massive. The wardrobe being situated in the bathroom is a little odd. The parking is charged at £13 per night so quite pricey. Breakfast good, bar area nice. Staff very friendly and helpful.

The hotel is a little dated but with good facilities. Two things let it down. The room on the ground floor had no aircon on the hottest day of the year. The windows can barely open and let any fresh air and provide no privacy. Finally, there is an unacceptable and very expensive charge for the car park. Overall, not a pleasant stay and poor value for money.

Everything was good

Nice place shame parking was not included in the price

Perfect hotel in a perfect location to explore both Glouster and Wales.

Staff were very helpful when I arrived. Room was clean and health club was a very nice plus. Would recommend

Lovely hotel. Staff were very helpful. Plenty of choices for breakfast. I would certainly stay again.

Great welcome, easy to check in early, lovely breakfast

Very happy with stay, very clean Hotel. Friendly staff and good help yourself breakfast. Pool nice but found £13.50 which was a little steep to park car in hotel.

Hotel stay was excellent Staff extremely polite and helpful Very good amenities Breakfast and dinner very good Hotel very clean and well maintained

Perfectly positioned and convenient with great facilities at a really good price.

Lovely room with a gorgeous view of the pond and garden. Massive room with everything I needed and a nice sauna/steam room/pool. Sadly there are only 2 vegan options at the restaurant but they are both great, would love to see more. Suitable vegan options at breakfast also. The staff are lovely and helpful, asking me if I wanted any help with luggage upon check in and happy to hold my luggage after check out too whilst I visited the pool. This was my second stay and I really do like it here. Convenient location just off the M4. Look forward to next time.

Staff were amazing, room was lovely, pool and facilities were better than expected we will definetly stay again

We stayed at the Coldra Court Hotel for the first time on a last-minute whim, booking a standard Queen room the night before our wedding. While the entire experience was wonderful, it was Evan at the front desk who made our stay unforgettable. Evan was genuinely warm and friendly. When he asked how our day was, my husband mentioned we had just got married. Without a second thought, Evan surprised us by upgrading us to a beautiful Deluxe room as a complimentary wedding gift and gave us two vouchers for free drinks! It was the nicest surprise and made our special day feel even more magical. Evan possesses a rare, natural hospitality talent. He didn’t just tick the boxes of a standard check-in; he showed genuine emotional intelligence and took the initiative to turn a standard stay into an extraordinary memory. He represents the high standards of The Celtic Collection flawlessly and is exactly who you want representing a hotel front-of-house. Management should be incredibly proud to have him; he is an absolute asset and deserves the highest recognition. The rest of our stay was perfect. The room was beautiful, the food was stunning, and the staff made us feel so special. Because of Evan’s exceptional service, we are already planning our return. Thank you to the team, and a massive thank you to Evan!

Overall, this was a nice hotel with friendly staff. The room was a decent size, the bed was comfortable, and the grounds were pleasant. The other facilities, although I didn’t use them, also appeared to be of a good standard. I was surprised that the bathroom did not contain a bath, and although the shower was pleasant enough there was plenty of space for a bath to have been available. The biggest disappointment however was being charged an additional £13.50 per night for parking - I don’t recall seeing this anywhere in the listing information or pre-arrival information (although acknowledge I may have overlooked this) but for the price of the room (which is already high) I would expect parking for guests to be included.

All staff I encountered were pleasant, helpful, and approachable throughout my stay. A dip in the hotel pool was extremely welcome during the current heatwave. I found it very relaxing, with plenty of room for swimming. The room itself was pleasant and spacious; however, I was disappointed that there was no air conditioning, although a fan was provided in the wardrobe. There were also no plug sockets near the bed and no USB or USB-C charging outlets in the room, which is something most hotels now tend to offer. Unfortunately, I found the bed extremely uncomfortable, which resulted in a couple of disturbed nights’ sleep.