Had to go to reception in the evening to activate a card to order room service, wasnt taken at the time of check-in which ended up being inconvenient on the 11th floor.
Shower had no pressure and was dripping minimally, we stayed in room 1120.
Club lounge was very boring and no atmosphere or music whilst we were in there... so only had one drink and left, not worth any form of upgrade difference in price and disappointing.