I booked this hotel a while ago and I then read the reviews and there were some which made me think about cancelling. However, I am glad I didn't. Nice, hotel and great customer service. Swimming pool, sauna and steam room available to use from 6am to 11pm which was great. The breakfast was good and being vegetarians the chef cooked vegan sausages for us. Location not too far from York city centre, we walked it there and caught a taxi back to the hotel and it cost £8.40 which was resonable.