Ground forces at this place are amazing
Pool waiters, concierge team, bell boys, night watch. 5 stars.
Cleaning of your room is not a priority after first night. Nor recollection of room service amenities. 1 star.
Front desk, very good people, but ”the system” fails on them. Impossible for them to provide an experience in relation to cost.
This place could easily have been so much better. But it feels like the management, IT-systems, corporate policies. Doesn’t justify the cost for the guests.
1-10
Location: 10
Ground staff: 9
Food: 6
Management: 2
Way too expensive and not close to a 5 star. With proper management and some alterations, it could be a strong 4 star.