I was staying with my elderly mother. First two night power goes out and we had complete darkness at night in our hotel. My elderly mother could not get around in the hotel at night in our suite. The staff told me too bad. I asked for support they brought an electrician the next day and fixed the power, then the next night it went out again after using the coffee maker. The staff once again told me too bad. Me and my elderly mother two nights in a row laid in bed the whole night worried to travel around in the room in the darkness. The staff fixed the electricity again. We did not bother using any of the outlets again in fear of dealing with no power again. We had the largest suite in the room we paid for. That was our experience. The floor smelled like mold and as if there was accumulated moisture and no ventilation. May have been unsafe standards with moist/mold accumulation. The fact that we had no power for two night because of their lack of proper power to support their appliances and then not thinking to support us until the next morning and only support was to fix their problem and not to apologize or make us feel welcome and better about our terrible stay. Will not ever stay here again.

Stayed at Hotel Pont Royal a week ago and couldn’t be happier with the stay. Room, staff and Paris location was fabulous. This was our second stay with them and I’m sure another will be coming up soon.

Very nice hotel but had trouble each morning to get Ubers.

The staff was beyond amazing. I cannot say enough good things about the team. Will stay here again.

Not only is Pont Royal a wonderful hotel, the location is terrific. Most city destinations are walkable and Paris is a walking city. All the staff is friendly and accommodating.

Hotel muito bom e bem localizado mas já está um pouco datado

Nice room with a view! Breakfast was nice, and the bar was fun. However, room was tough to cool down, the hallway on our floor was over-heated, and the shower allowed water to go everywhere.

This is definitely a top tier property. The small balcony with table and chairs overlook the Eiffel Tower to the left and the Louvre to the right. The room was gorgeous. The staff were extremely professional and they know all guests by name. The area is beautiful, surrounded by restaurants and small shops. Short walks to the Louvre, Musee D’Orsay and Rodin. Its worth every penny!

Charming hotel Wonderful helpful staff Great breakfast Only issue was shower stall water would come out as there was only a half partition

Fabulous comfortable and quietly intimate hotel. We absolutely loved our stay there.

NA

Great Location. Old world charm. Great Staff

Perfectly situated and close to all attractions. Room good size for heart of France. Not a fan of shower over bath situation but clean and spacious. Little balcony was a real treat. Could see Eiffel Tower! Negative is it is HOT! The rooms and hallways were hot and A/C in bedroom was terrible. Overall though, excellent hotel!

The staff are very kind and attentive. The rooms are clean and quaint. We had a lovely view from our balcony. The grocery store is directly across the street which was extremely convenient for us. The Seine and many shops and restaurants are a ten minute walk away. Very central location to many different attractions. Would stay here again. We could not find a single negative thing to say about our stay.

We had an 9 night stay in August 2025. So many reasons to like this hotel, here are the main benefits: 1) Staff was amazing, service at a very high level you rarely see at any hotel, felt like old days. 2) Location is perfect if you are touring sites in Paris. Walkable to most locations, and many transportation options. Neighborhood was wonderful, many restaurants, very Paris. 3) Our room 505 had a small balcony, I would highly recommend if you have weather on your side. It made it extra special in the evenings. 4) Basic infrastructure and amenities were all that you would need. It's a normal EU small room, but provided everything you would want, and the service was great. If we return to Paris this would be our hotel again.

I took my granddaughters to Paris for their first visit. The hotel met all our needs. The location is convenient, the room was comfortable and clean, and the staff was very helpful.

The staff at this hotel is exceptional! The location in the St. Germain area is perfect and very central to all major Paris landmarks.

The property was small, clean and convenient to everything! The Lourvre was walking distance and the cafes were close and the food delicious!

Love this Hotel and its exceptional staff! Plan to visit again soon.

Very enjoyable stay, extremely helpful staff