Our room 324 was antiquated and the shower/bath is very dated . On arrival we found it extremely difficult to turn the hand basin taps on and then off after using them to stop them dripping all night . No plugs in either bath or basin and we killed 3 cockroaches. We felt the room hadn’t been used for some time ? The bed was very comfortable but the balcony was cramped and the table wobbly and with weeds growing in the brickwork together with broken tiles. The TV cupboard doors inside were hanging off and there was a strange smell from ( we think ) the carpet The one big plus is the location, absolutely perfect and central to everything although the city view is not the best The maintenance man who came to our assistance was brilliant although there was little he could do at such short notice except to provide deodoriser for the smell . Fortunately none of the above spoilt our short break to Cairns.

Very nice room with a sea view from the balcony. The hotel is very close to everything in the city centre. Staff very friendly and helpful.

An absolutely amazing stay from start to finish. The service was exceptional — warm, attentive, and genuinely welcoming. The view was stunning and made every moment in the room feel special, while the room itself was beautifully comfortable, well-appointed, and thoughtfully designed. Everything exceeded expectations, and it truly felt like a home away from home. I wouldn’t hesitate to stay here again and would highly recommend it to anyone looking for a memorable and relaxing experience.

Absolutely amazing from the service, view and the room. Definitely would like to visit again soon

No ocean view. Pool was nice.

The staff was great, but the location is even better. If you’re looking to do a snorkeling tour it’s a simple walk to the harbor. Also, because there are no great beaches nearby. The lagoon right nearby is perfect for swimming and the water temperature was wonderful. I will definitely stay here again when I return to Cairns

We only spent one night here. Very clean, staff were really nice. Great view of the esplanade. No street noise in the room which we loved. Didn’t see the fine print about a $200 deposit even though our room was fully pre paid. 3-5 days to get it back. Not great. A microwave oven would have been very handy.

The building is old, maybe that's why it doesn't look very clean. The location is excellent; you can walk everywhere, everything is close by. The staff are very friendly.

設備に関してシャワーの出が悪いことと溜まりやすいことが気にはなりましたが、それを踏まえてもスタッフの対応や立地などの点から、かなり満足です。

For a hotel with a prime poisition and surrounded by great scenery, restsurants etc, I thought the room furniture ans facilities was quite outdated! But on location, I highly recommend.

ロケーションは最高。 水圧が弱い。 電源の場所が使いにくいので仕事にならない。

Service spitze, freubndlich und zuvorkommend; Zimmer sehr schön (kostenloses Upgrade erhalten); Pool auch sehr schön - sehr zu empfehlen !

日本人スタッフの対応が丁寧で良かった。

Great apartment, great views

Staff were very helpful. Rooms were great.

Awesome

I really enjoyed my stay at Mantra Esplanade Cairns. The room was very clean, comfortable, and well maintained. The location is perfect — close to everything, including restaurants, shops, and the Esplanade lagoon. It made getting around Cairns so easy. I would definitely stay here again!

The bathroom wasn’t spotless, friendly staff and great location

Infortunately my door handle was a little tricky getting in every time i left the room and there was a constant dripping sound from the bathroom although there was no dripping taps. I reported the door but not the bathroom as there were no maintenance on weekends.

Clean room