Outdated rooms are pathetic

Por un momento no hubo energía eléctrica y se fue el agua. El servicio en general no es malo. Le doy un 3/5

Excelent location. Beautiful beach area.

GREAT PLACE

All good

Todo perfcto

Good area and place to stay.

Beautiful location on the beach and golf course. Rooms are old and vastly different from new condos there. But it's still a good hotel for the price. The restaurant and all staff are excellent, great food and service. Benny at the bar is exceptional!

Amabilidad de los empleados. Todo limpio. Definitivamente regresamos

Amabilidad de los empleados

The staff are very friendly and helpful! This hotel is older so one should expect to find an older pool, older sliding doors and bath tubs etc. I was not planning to need to spend the night in Puerto Plata but I am definitely thinking about planning a trip back to stay here again!

Nice place

A beautiful property with exceptional staff, gorgeous beach top match

Very clean staff is excellent

.

Excelente servicio! Recepcion, Housekeeping, restaurantes, todos amables y super serviciales

Todo bello y limpio

We ate at their restaurant for dinner, and we had paid in Dominican Pesos, but for some reason they charged us a $300 USD tip on a $100 meal. Credit card company wouldn't take it off and it was clearly fraud.

The facilities (room) was dated, but mostly worked fine. The restaurant was good/friendly/clean. The beach-side restaurant was under construction (being renovated).

Excelente