They charge you to park your car at the hotel, I am sorry but if I am paying to stay at the hotel… it’s pure greedy to expect me to pay to park outside.. a tip park in the street as Bournemouth council doesn’t charge you after 8pm till 8am.. whereas this hotel charges you every hour you park there!

整家酒店像停留在70-80年代，保養有待改善

Helpful staff, lovely fresh breakfast buffet. Clean room, basic but met our needs. Outside pool area is clean too.

Good 👍

Dilapidated, rundown old looking. Staff pathetic.

The staff is very friendly and cooperative. The room was very clean and they maintain the standard

Vi endte med at køre derfra selv om vi havde betalt hotel og 24 timers parkering Direkte ulækkert og personalet var absolut ligeglade Smadrede fisker på altan osv.

Poor condition in general.

Needs a refit !!!!!!!!!!!

Property is very tired and £20 parking for 24hrs if you spend more than 5-mins in the car park dropping off / picking up luggage is a rip-off. Bath was filthy, black mould around the handles of the bath and the shower's non-slip mat must have been left in place for decades as it's left round welt marks on the white bath porcelain. Water took forever to warm up (bit like everything at this hotel, even the free wifi was very slow). Bedroom windows were all painted shut so even in 30c heat, no chance of getting any fresh air into the room. Couple of old tower fans provided in the room, but they were full of dust, just grubby and dirty. Lack of electric sockets in the bedroom, none near the bed unless you've got an 1960's British 3-pin round plug with you. Car parking literally 5-mins around the corner is free between 5pm and 9am, then £10 for the rest of the day. Location overlooking the sea is okay but there are better hotels at same price in the area. Didn't use the gym facilities in their 'sister' property The Carlton next door.

Bar and restaurant are closed. You have to pay for parking when you arrive. Staff are helpful. The area it's in is very run down.

The hotel is not staffed properly. A makeshift reception not manned all the time. No facilities such as bar, restaurant, pool etc. All facilities are at the sister Hotel down the road. The room was 30 degrees plus and no air conditioning. Two pathetic fans offered virtually no air movement. This place is just a room and not as advertised. The whole experience was terrible and I feel sorry for people who have booked in good faith especially families attending for a summer vacation. We saw people with disabilities struggling up steps to access with no assistance from staff. They also had to walk to the sister hotel for any drinks, food or other amenities.Most guests had complaints. There is cleaning on request for rooms but communal areas were not regularly cleaned. A very poor experience and my advice is do not book. The most horrendous experience and parking cost me an extra £35. Parking is not included in the booking. I feel I have been duped and am seeking redress from the company I arranged my stay with. Do not stay at this hotel it is a shambles.

I don't know why this establishment is still operating. They should close down. No access to swimming pool. Have to use swimming pool as hotel next door which closes at 17;00 pathetic. I wish I had read the reviews before I booked. I will never come back hear again. The outside was horrible. The staff don't care about guests. There was nothing good about this place.No restaurant on site. Nothing on site. They deserve any stars from me.

Well where to start this hotel is absolutely awful not maintained at all it was dirty paint falling off the whole building rusty cobwebs everywhere The swimming pool non working and covered up with small pool area green and mouldy NO RESTAURANT NO BAR !!! Anything you wanted you hadto go to sister hotel next door paid for superior view but was so rotten on balcony and having the view of a dirty green algae pool was far from superior the cleanliness was shocking even the entrance doors was so dirty scared to touch would avoid at all costs and it wasnt cheap had to find alternative accommadatjon

I don't want to waste my time anymore. Just i had to pay £20 for parking on site just for few hours! You forgot to mention this on your website.

Wonder full experience, Nice beach view ,

A great night spent here. Room was clean and bathroom worked really well good water flow and got water. Location is excellent right on beach perfect for cyclists as a starting point to explore Bournemouth Poole Wareham and surrounds.

Nice place helpful staff parking was a bit pricey but would recommend staying there

Litt dårlig informasjon når brannalarmen går flere ganger iløpet av oppholder og ingen av de ansatte forteller hvorfor brannalarmen gikk av

We had a large ground floor room close to the lift. We had a great sea view. The room had a large double bed, and a second area had a sofa which was made up into a small double be. There were towels and toiletries in the bathroom. There was an iron in the room, a fan hair drier and TV. The room also had a kettle, and tea/coffee making facilities. WIFI was good. The man at reception gave us information, and having read previous reviews we knew that we would have to use its sister hotel next door, for food, drinks and we were also able to use the pool and spa. Car park cost £20.00 but you can park for less on the road outside of the hotel. The room was clean and the bed was comfortable. The hotel looks shabby outside but you don't sleep outside! Yes its a little dated inside, but you cannot complain for what you are paying. We had breakfast in the hotel next door, and it was quite nice there. The pool was lovely, and the gentleman behind the bar was really great, this was the evening of 5/07. He was so helpful, an absolute asset to the Carlton! We had no issues in the East Cliff. If you want a 5 star hotel then go elsewhere and pay a 5 star price. We had absolutely no complaints. Not sure though I would pay a higher price though, we had a fab deal through Expedia for two rooms. It cost less than the usual price of one room