richard
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6,0
/10
Đánh giá cách đây 13 tuần
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Parking is underground so Cool in the Heat of Seville but a very strange layout with lots of pillars and random parking by guests. It's 2 floors up to the lobby to check in and on the day we were there after waiting ten minutes for the lift which did not move from the 6th floor, walked up 2 floors to find on the lobby level an under maintenance sign...
Check in a little slow not all computers in use around 4pm. Staff were helpful and said they would update signage. We had a Junior Suite booked and it was a good size and comfortable, just little issues, A/C not turned on Prior to our arrival so warm in room, Safe not working (think it needed batteries) Only 1 robe and slippers, Mini bar not very cold and lid of Bidet didn't stay up, Not enough to spoil our stay but easy fixes if Hotel took a little time to check. We had the Full Board which turned out to be a buffet arrangement for the Evening meal and Breakfast, Both were Ok with plenty of seating and choice although food could have been hotter. This is the 5th or 6th time we have stayed at this hotel and I think the lowest standard so far which is a shame. Nice location and convenient for Plaza de España
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